OrderCup
Ship More, Pay Less - OrderCup
Rating
4.8
feedback
226
chart
#2,268
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
0%
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Less than a day
0%
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Less than a month
3%
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Less than a year
15%
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More than a year
45%
Reviews Summary
The OrderCup app has received overwhelmingly positive reviews from ecommerce merchants who have installed it on their online stores. Users praise the app for its ease of use, user-friendly layout, and comprehensive shipping features. The support team, particularly Ed, is highlighted for their exceptional customer service, quick response times, and willingness to go above and beyond to assist users. Many reviewers appreciate the app's ability to integrate with various carriers, track shipments, and provide cost-effective shipping solutions. Additionally, the app's support for custom declarations and pre-filled customs documents for international shipping is highly valued by users. However, there is one negative review that mentions issues with customer service being complicated and unresponsive.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Dec. 12, 2024
Awesome app for a small type business, helps greatly with fulfillment and most important, amazing support team!
Nov. 16, 2024
OrderCup, is an amazing platform,easy to navigate, fast response from the IT team. They always there to support you! The team, fast response gives you the reassurance you won't be waiting for days to resolve an issue. For the las 3 years I have the pleasure to have Ed helping us. Ed, is very knowledgeable, hard working, well respected. Ed, thank you so much for making my life easier running my company. Once again today you made our day. Big thanks again! from the Camel Glow Team
April 3, 2024
We have been using Order Cup for over five years now and are very happy with the service. We use Order Cup for shipping across North America, the layout is user friendly, easy to navigate, and has a nice clean look. The representatives at Order Cup are quick to resolve any issues, very friendly, and all have wonderful customer service. Thank you Order Cup and a special thank you to Ed!
Thanks so much for your review. We appreaciate yourt feedback and are constantly looking for ways to improve our application and customer service.
March 22, 2023
Best shipping service out there. Ed and his team have been great to deal with. Always very quick to respond if we have an issue and get it resolved quickly.
March 27, 2022
We just recently got a contract account with Canada Post and were given a few recommendations to try for third party shipment software. OrderCup was by far the best, easiest and most comprehensive of them all. Any issues/questions I had the staff was quick to respond and were very helpful. I couldn't say enough good things about this app. Highly recommended!!
Thank you for your review! We strive to ensure our customers are successful and appreciate you took the time to acknowledge our team and service.
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