OrderCup
Ship More, Pay Less - OrderCup
Rating
4.8
feedback
282
chart
#1,515
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
0%
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Less than a day
0%
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Less than a month
2%
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Less than a year
12%
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More than a year
35%
Reviews Summary
Order Cup is highly praised for its exceptional customer service and user-friendly interface. Users appreciate the quick responses from the support team, especially Ed, who is described as a rockstar and super helpful. The app is commended for its ease of use, comprehensive features, and seamless integration with various shipping carriers. Many users highlight the efficiency of Order Cup in simplifying the shipping process and providing valuable support for setting up and customizing the app to meet specific needs. However, there are a few mentions of minor issues such as clunky UI and the need for some workarounds in certain situations.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Nov. 16, 2024
OrderCup, is an amazing platform,easy to navigate, fast response from the IT team. They always there to support you! The team, fast response gives you the reassurance you won't be waiting for days to resolve an issue. For the las 3 years I have the pleasure to have Ed helping us. Ed, is very knowledgeable, hard working, well respected. Ed, thank you so much for making my life easier running my company. Once again today you made our day. Big thanks again! from the Camel Glow Team
April 3, 2024
We have been using Order Cup for over five years now and are very happy with the service. We use Order Cup for shipping across North America, the layout is user friendly, easy to navigate, and has a nice clean look. The representatives at Order Cup are quick to resolve any issues, very friendly, and all have wonderful customer service. Thank you Order Cup and a special thank you to Ed!
Thanks so much for your review. We appreaciate yourt feedback and are constantly looking for ways to improve our application and customer service.
March 22, 2023
Best shipping service out there. Ed and his team have been great to deal with. Always very quick to respond if we have an issue and get it resolved quickly.
March 27, 2022
We just recently got a contract account with Canada Post and were given a few recommendations to try for third party shipment software. OrderCup was by far the best, easiest and most comprehensive of them all. Any issues/questions I had the staff was quick to respond and were very helpful. I couldn't say enough good things about this app. Highly recommended!!
Thank you for your review! We strive to ensure our customers are successful and appreciate you took the time to acknowledge our team and service.
Sept. 15, 2021
The team behind this app are superstars. We had some challenges setting up and they were on it!! super powerful app that makes your life easier than you think. The support on the other hand is next level!
Thank you for your review! And for acknowledging our dedicated support team.
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