OrderCup for Shopify

OrderCup

Manage orders, automate and save on shipping
Developer
Kuberas Inc.
View on App Store
OrderCup
Rating
4.9
Feedback
79
Reviews
Chart
#4,975
Shopify
Reviews over time
New reviews per month across the app's lifetime.
App ranking
Overall position in the Shopify App Store.
Reviews summary

The reviews for the OrderCup Shopify App are overwhelmingly positive, with users praising the app for its ease of use, excellent customer service, and quick response times. Many users highlighted the support team, particularly mentioning Ed, for being knowledgeable, helpful, and responsive. Users appreciate the app's ability to streamline shipping processes, generate labels efficiently, and provide comprehensive shipping solutions. The app's compatibility with various carriers and its user-friendly interface were also mentioned as key strengths. However, a few users mentioned minor issues such as clunky UI and the need for workarounds in certain situations.

Time spent using app
How long merchants keep the app installed.
Less than an hour 0%
Less than a day 1%
Less than a month 18%
Less than a year 43%
More than a year 38%
All reviews
5 / 5 Share
Dec. 12, 2024

Awesome app for a small type business, helps greatly with fulfillment and most important, amazing support team!

Store Using app Total reviews Average rating
Blondo US About 7 years 1 5.0
5 / 5 Share
Nov. 16, 2024

OrderCup, is an amazing platform,easy to navigate, fast response from the IT team. They always there to support you! The team, fast response gives you the reassurance you won't be waiting for days to resolve an issue. For the las 3 years I have the pleasure to have Ed helping us. Ed, is very knowledgeable, hard working, well respected. Ed, thank you so much for making my life easier running my company. Once again today you made our day. Big thanks again! from the Camel Glow Team

Store Using app Total reviews Average rating
Camel Glow Over 3 years 2 5.0
5 / 5 Share
April 3, 2024

We have been using Order Cup for over five years now and are very happy with the service. We use Order Cup for shipping across North America, the layout is user friendly, easy to navigate, and has a nice clean look. The representatives at Order Cup are quick to resolve any issues, very friendly, and all have wonderful customer service. Thank you Order Cup and a special thank you to Ed!

Store Using app Total reviews Average rating
SheepskinShop.ca Almost 3 years 2 5.0
Developer Reply

Thanks so much for your review. We appreaciate yourt feedback and are constantly looking for ways to improve our application and customer service.

5 / 5 Share
March 22, 2023

Best shipping service out there. Ed and his team have been great to deal with. Always very quick to respond if we have an issue and get it resolved quickly.

Store Using app Total reviews Average rating
Madison River Fishing Company About 4 years 5 4.8
5 / 5 Share
March 27, 2022

We just recently got a contract account with Canada Post and were given a few recommendations to try for third party shipment software. OrderCup was by far the best, easiest and most comprehensive of them all. Any issues/questions I had the staff was quick to respond and were very helpful. I couldn't say enough good things about this app. Highly recommended!!

Store Using app Total reviews Average rating
Knowhere 4 days 12 5.0
Developer Reply

Thank you for your review! We strive to ensure our customers are successful and appreciate you took the time to acknowledge our team and service.

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