OrderEase: Cancel‑Edit‑Reorder for Shopify

OrderEase: Cancel‑Edit‑Reorder

Reduce Customer Queries. Let Customers Cancel, Edit & Reorder

Rating

4.2

feedback

5

Reviews

chart

#9,660

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    40%
  • Less than a month
    40%
  • Less than a year
    0%
  • More than a year
    20%

Reviews Summary

The reviews for the app are a mix of positive and negative feedback. On the positive side, users appreciate the helpful and responsive support provided by the team. They mention that the app works well, is easy to use, and meets their requirements effectively. Users also highlight the prompt customer feedback and the app's functionality, which they describe as perfect and working like a charm. However, on the negative side, one user expressed disappointment as the app did not facilitate the email functionality as explicitly detailed in the description, and they found the support to be unresponsive.

Highlights

Responsive and helpful support
Effective functionality
Ease of use
Prompt customer feedback
Disappointment with email functionality and unresponsive support

Rating Breakdown

  • 5
    80% (4 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    20% (1 ratings)

Reviews with Text

  • 100% (5)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

Oct. 6, 2022

Does not appear to facilitate the email functionality explicitly detailed in the description which is the ONLY functionality I wanted. Support, both chat and email, unresponsive. Very disappointed.

Using app

About 4 hours

Total reviews

3

Average rating

3.7

5 / 5 Share

Feb. 9, 2021

Appsdart has been SUPER helpful, as I had extra requests that was not a part of the app. They responded to my inquiries within 24 hours and we emailed back and fourth a bunch of times as they tailored to exactly what I wanted. They are awesome, I appreciate your team!

Using app

13 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 5, 2021

It works well, and it is really easy to add more products. My clientele will be very happy with this one. Glad I installed it.

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 28, 2020

This app have amazing support and they go extra mile to meet client requirements. Functionality is perfect and works like a charm .

Using app

Over 2 years

Total reviews

7

Average rating

5.0

5 / 5 Share

June 12, 2020

I am looking for this function for a long time. Great app and prompt customer feedback. Highly recommend.

Using app

1 day

Total reviews

3

Average rating

5.0

All reviews

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