OrderEase: Cancel‑Edit‑Reorder for Shopify

OrderEase: Cancel‑Edit‑Reorder

Reduce Customer Queries. Let Customers Cancel, Edit & Reorder

Rating

4.1

feedback

12

Reviews

chart

#3,042

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    17%
  • Less than a year
    50%
  • More than a year
    33%

Reviews Summary

The reviews for this Shopify App are mostly positive, highlighting the excellent customer support and the app's functionality. Users appreciate the quick response times, personalized assistance, and the app's ability to meet their specific requirements. Many reviewers mention the ease of use and effectiveness of the app in improving their online store. However, there is a negative review that points out the lack of email functionality as explicitly described in the app's description, leading to disappointment and unresponsive support.

Highlights

Excellent customer support and quick response times
App functionality and effectiveness
Ease of use and personalized assistance
Disappointment with lack of email functionality
Positive impact on online store performance

Rating Breakdown

  • 5
    92% (11 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    8% (1 ratings)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

Oct. 6, 2022

Does not appear to facilitate the email functionality explicitly detailed in the description which is the ONLY functionality I wanted. Support, both chat and email, unresponsive. Very disappointed.

Using app

1 day

Total reviews

1

Average rating

1.0

5 / 5 Share

Nov. 27, 2021

Thank you for helping to fix it for me. Also, thank you for understand my communication and patience with me.

Using app

Over 1 year

Total reviews

11

Average rating

5.0

5 / 5 Share

Aug. 6, 2021

Thanks guys! perfect app! i tested bit arround and this one does the trick. had some extra css stuff to do and support is amazing. super fast and everthing works like expected.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 26, 2021

Beyond awesome team and great app, does what's advertised. The team won't hesitate to go to your store and make sure the app is working impeccably. App and team truly appreciated.

Using app

About 2 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Feb. 21, 2021

I can 100% confirm that this app does exactly what it says. I needed support and the issue was resolved within minutes from the live chat.. This was even on a Sunday.. 5* from me and friendly support.. Keep up the good work

Using app

4 months

Total reviews

1

Average rating

5.0

All reviews

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