Ordergroove Subscriptions  for Shopify

Ordergroove Subscriptions

Offer subscriptions, subscribe and save, monthly boxes, etc.

Developer
View on App Store

Rating

4.9

feedback

23

Reviews

chart

#6,990

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    0%
  • Less than a year
    35%
  • More than a year
    65%

Reviews Summary

Ordergroove is highly praised by ecommerce merchants for its ability to help grow customer LTV, improve retention, and simplify subscription management. Users appreciate the platform's innovative features, open API for customization, seamless integration with Shopify, and excellent customer support. The team at Ordergroove is described as knowledgeable, supportive, and always available to assist with any needs. However, some users mentioned that there could be improvements in terms of integrations with other SAAS solutions compared to competitors like ReCharge. Overall, Ordergroove is seen as a game-changer for businesses looking to enhance their subscription programs and boost revenue.

Highlights

Positive impact on customer LTV and retention, innovative features, open API for customization
Seamless integration with Shopify, excellent customer support
Opportunities for improvement in integrations with other SAAS solutions

Rating Breakdown

  • 5
    96% (22 ratings)
  • 4
    4% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Feb. 28, 2024

Ordergroove has helped us grow our customer LTV and improve retention. We've appreciated their ready support and innovation within the space. Their team partners with us on our needs and always thinks of us for new programs that might be a fit.

Store

Hero

Using app

Almost 2 years

Total reviews

7

Average rating

5.0

5 / 5 Share

Nov. 17, 2023

We migrated to Ordergroove 2 years ago. As our business grew, the demand for robust and scalable subscription management platform increased, and Ordergroove platform allowed us to resolve our technology challenges of that time, create personalized subscription experiences along with ensuring that their robust platform can handle different pricing offers and product plans, higher levels of traffic, transactions, and data. With Ordergroove’s open API we were able to create tailored customer experiences for new vs active subscribers with enhanced upsell strategies. Ordergroove has been a great partner that offers a great CSM support, advanced reporting, open APIs, integration with our Loyalty program, and a high level of flexibility and customization.

Using app

About 2 years

Total reviews

7

Average rating

4.9

5 / 5 Share

Nov. 14, 2023

We have been with Ordergroove since 2018, and recently migrated to Shopify mid-2023. They made the transition not only seamless, but also fully supported us throughout the change and was always readily available if needed. Ordergroove not only has the best analytics, but continues to have innovative ideas and tech to minimize cancellations while helping grow LTV.

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 17, 2023

Subscriptions have been a game-changer for us in bringing in repeat customer revenue. Everyone on the Ordergroove team has been so helpful and knowledgeable. We're really happy with Ordergroove and we're excited for our subscription program to keep growing.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

4 / 5 Share

July 17, 2023

We switched to Ordergroove from ReCharge almost 2 years ago. At that time Ordergroove was further along at integrating into the Shopify subscriptions API and it made sense to migrate in order to continue to scale. There were more features "out of the box" with ReCharge, but because of the close coupling with the subscriptions API there was more opportunity for deeper customization with Ordergroove. We were able to customize the front end experience for starting subscriptions and the SMI provided by Ordergroove is also fully customizable with liquid, JS, and CSS, so we were able to create a branded, accessible experience for our Customers. The support has been great, with regular check-ins and hands on account management to help us get the most out of the platform.

Using app

Over 1 year

Total reviews

3

Average rating

4.3

All reviews

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