OrderLogic ‑ Min & Max Limits
Enforce min & max cart limits to help you manage...
Rating
3.7
feedback
113
chart
#3,373
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
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Less than a day
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Less than a month
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Less than a year
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More than a year
Reviews Summary
The reviews for this Shopify App are mixed, with both positive and negative feedback from users. Positive aspects include excellent customer service, quick response times from the support team, user-friendly interface, and easy installation process. Users appreciated the app's ability to set minimum and maximum order quantities, enforce limits, and customize settings to fit their needs. However, negative aspects highlighted by users include issues with the app not working as expected, customers being able to bypass limits, lack of response from support in some cases, and compatibility issues with mobile devices and themes. Some users also mentioned challenges with the app interacting with other apps on their store.
Highlights
Rating Breakdown
All reviews
Aug. 19, 2024
Ne fonctionne pas, malgré un besoin très simple (montant minimum d'achat pour une catégorie de produits) Support assez réactif, mais qui n'a pas résolu le problème A éviter
May 14, 2024
OMG, installed, didn't work. It lets you checkout over the max despite the cart adjustment. And now, after uninstall, it has completely destroyed the cart flow. Update May 15th: the fact it took you almost a week to see this says it all. Yes obviously your uninstall takes other code. Taught me a very important lesson I needed again - to not play around on production.
Hi, I am sorry to hear you are running into issues. If you would like us to take a look to see if we can fix the issue with your cart that you are experiencing please reach out and let us know. I believe that OrderLogic currently removes all updates or artifacts that it creates when a merchant uninstalls but we are happy to take a look for you regardless. Update May 15th: Your review came in on a Friday afternoon after our work week was finished, our apologies for the delay. We are still happy to have a look to try to help you resolve your cart issue if you would like.
March 30, 2024
I encountered an issue with the prompt and promptly reached out to the support team for assistance. Shane quickly came to my aid and resolved my problem efficiently, for which I am deeply grateful. The swift and effective support provided was truly remarkable. Additionally, I was impressed by the application's user-friendly interface and thoughtful design.
Thanks so much for the positive feedback! I'm always eager to help a merchant achieve success to the best of my ability. - Shane
Oct. 18, 2023
We experienced something similar to another merchant where OrderLogic wasn't working for us. We contacted support who was very nice, however they were only able to blame the app not working for us on another app. This app is good when working properly, however it's not working for us anymore
Sorry to hear that you ran into issues after many years with OrderLogic. It's true that other 3rd party apps can conflict with OrderLogic from time to time by sending the customer directly to checkout despite the efforts of OrderLogic or other apps to create restrictions. The best we can do in that case is determine the conflict and try to work with the other app vendors, but that is often a very slow and ineffective process. We're currently investigating a new approach that would be more resilient with regards to 3rd party applications that we hope to roll out in the near future.
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