Rating

4.8

feedback

730

Reviews

chart

#2,800

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    1%
  • Less than a day
    18%
  • Less than a month
    31%
  • Less than a year
    35%
  • More than a year
    14%

Reviews Summary

The reviews for this Shopify App are overwhelmingly positive, with users praising the quick and helpful customer service provided by the team. Many users mentioned that the support team, especially Andy, was responsive and efficient in resolving any issues or customizations needed. Users appreciated the ease of use of the app, its customization options, and the quick setup process. The app was described as valuable for capturing interested customers and providing restock notifications effectively. However, there were a few negative reviews mentioning slow response times initially and issues with the app not working as expected.

Highlights

Positive customer service and quick response times
Ease of use and customization options
Effectiveness in capturing interested customers and providing restock notifications
Negative reviews mentioning slow response times and app issues

Rating Breakdown

  • 5
    95% (691 ratings)
  • 4
    2% (12 ratings)
  • 3
    0% (3 ratings)
  • 2
    1% (4 ratings)
  • 1
    2% (14 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Nov. 12, 2024

I've had great customer service with Andy! They were quick to respond and solved my issues with little back and forth. Specifically I wanted to edit the back in stock email, and it was done just like that, to my specs. I'm new to Ordersify, and so far I have nothing but good things to say. Customers are using the Notify Me tool, and everything is working as it should. Thank you Andy!

Using app

11 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 7, 2024

Fabulous and insanely quick customer service! We switched Shopify themes and 2 quick email exchanges later, Andy had us all matched up and ready to go. I'd say this is an essential app for any Shopify e-commerce store. Their responsive, dedicated team is a bonus!

Using app

Almost 4 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 25, 2024

Quick help and response. good app

Store

UFUNDI

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 21, 2024

Love this app! Andy and his team were quick to respond to my enquiry and actioned it within the hour. Thanks so much guys!

Using app

10 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 15, 2024

Thank you so much team for quickly resolving the query that I had! I wanted something personalised and they were able to do that for me straight away. I love the app and I love how it looks on my website :)

Using app

4 days

Total reviews

10

Average rating

5.0

All reviews

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