Touch of Finland review for Ordersify: Restocked Alerts

June 28, 2023

1 STAR We have been utilizing this app for several months; however, we have recently encountered a significant issue regarding the email notifications for back-in-stock alerts, which have failed to be sent. Initially, we contacted customer service, and they promptly responded. Unfortunately, despite their initial efforts, they were unable to resolve the problem. Regrettably, since then, we have not received any further communication from them. I have made two subsequent inquiries following my initial contact, but I have yet to receive a response. It is disappointing to experience such a lapse in customer service, especially after initially receiving prompt attention. *******UPDATE - 4 STARS Customer service reached out the day after I posted my initial review and resolved the issues. Besides the blip in sending, this app does the job. I do wish the app offered a bit more. Such as offering the option to load more than 15 notifications per page in the dashboard or the ability to sort noficiation requests by product title.