Ordersify: Automation Tags
A smart way to tag orders, customers & products automatically
Rating
3.2
feedback
12
chart
#5,318
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
17%
-
Less than a day
8%
-
Less than a month
42%
-
Less than a year
25%
-
More than a year
8%
Reviews Summary
The reviews for this Shopify app are mixed, with both positive and negative feedback. On the positive side, users appreciate the functionality of the app, especially its ability to automate tagging and save time. The manual tagging feature is highlighted as a valuable tool that simplifies the process for merchants. Additionally, the prompt and helpful support team receives praise for their assistance in resolving issues and answering queries quickly. However, the negative reviews focus on the app's reliability and customer support. Some users experienced glitches where the app would sometimes work and sometimes not, leading to frustration. The lack of responsiveness from the support team, delays in addressing urgent issues, and generic responses to inquiries were major points of dissatisfaction for users.
Highlights
Review RSS Feed
All reviews
Oct. 24, 2024
I downloaded the free trial, it looked like it had what I needed. I asked a rep if I could use this app to tag all of my products using the body HTML, they said yep and I purchased the subscription. Now I've put all of the tags in place on the app but it is not working in Shopify. I have reached out for help, not once, not twice but thrice. White noise. Finally got a generic message back telling me to do the same thing again. I am getting rid of it. Don't bother with it. Shopify flow which is for free looks like it can do the same stuff
March 30, 2023
Sometimes runs sometimes doesn't. I know apps sometimes glitch but it would help if the developers actually responded when it doesn't work. Deleted the app and went elsewhere.
Oct. 30, 2021
This app used to be good but their support has gone down the drain. I raised an urgent issue 4 days ago as their automation stopped working. Not only it takes them ages to do anything but they even send emails saying "your issue got resolved, we are closing the ticket" without fixing anything. Very irritating. Happened already twice. I reached out 6 times meanwhile to escalate the issue, but no reaction whatsoever. Don't rely on this working for your processes and look for something else.
April 19, 2021
Writing 3-stars because the app itself is fantastic. Where I am disappointed is the support. I have reached out with two different questions and after almost 2 weeks, still have not gotten a response.
Dec. 22, 2020
Wonderful and useful product with helpful prompt support! highly recommended! a must-have app for all Shopify owner.
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more