Ordersify: Automation Tags

Oct. 24, 2024

I downloaded the free trial, it looked like it had what I needed. I asked a rep if I could use this app to tag all of my products using the body HTML, they said yep and I purchased the subscription. Now I've put all of the tags in place on the app but it is not working in Shopify. I have reached out for help, not once, not twice but thrice. White noise. Finally got a generic message back telling me to do the same thing again. I am getting rid of it. Don't bother with it. Shopify flow which is for free looks like it can do the same stuff

March 30, 2023

Sometimes runs sometimes doesn't. I know apps sometimes glitch but it would help if the developers actually responded when it doesn't work. Deleted the app and went elsewhere.

Oct. 30, 2021

This app used to be good but their support has gone down the drain. I raised an urgent issue 4 days ago as their automation stopped working. Not only it takes them ages to do anything but they even send emails saying "your issue got resolved, we are closing the ticket" without fixing anything. Very irritating. Happened already twice. I reached out 6 times meanwhile to escalate the issue, but no reaction whatsoever. Don't rely on this working for your processes and look for something else.

April 19, 2021

Writing 3-stars because the app itself is fantastic. Where I am disappointed is the support. I have reached out with two different questions and after almost 2 weeks, still have not gotten a response.

Feb. 28, 2021

It's a simple app that lacks some useful and basic features that could make life easier: - when you add multiple conditions/criteria for the same tag, the "next" criteria in line does not start with pre-selected info as the previous used one. You have to click on everything set everything every time. Most situations, when you add more than one criteria, the next criteria in line is the same time as the previous one with a different "value". - the app is ok if you only use 2 criterias/conditions (Tag = X and/or Title=Y). If you use more than 2 logical constructions, it's very unclear if you can combine and's with or's in different logical constructions or not. I've also encounter errors when setting up more than 2 criterias. For example: if you try to add a set tag (for example "144 Hz") to products with Type = x AND description = 144 Hz OR description = 144Hz, it's not very clear if you can do this with just one tag. I mean, you can set "type X" AND "144 Hz" OR "144Hz" but I don't know if it works as intented. There should be a logical "tree". For example: Add tag 144 Hz to prodcuts "Type X AND (desc=144 Hz OR desc=144Hz)". Promising but a lot more optimizations are needed.