Ordersify: Automation Tags
The reviews are mixed but lean positive overall on the app’s core functionality. Many merchants say it saves time, is straightforward to use, and is effective for automating tagging of products, orders, and customers. Several reviewers specifically praise the manual tagging feature, the ability to organize orders, and the app’s usefulness for handling ongoing workflows in Shopify. A number of users also mention fast, helpful support and say the app does exactly what they need. The negative feedback is concentrated around reliability and support. Multiple reviewers report that the app sometimes works and sometimes does not, or that automations stop working unexpectedly. A recurring complaint is slow, unresponsive, or ineffective customer support, including tickets being closed without a real fix and repeated follow-ups going unanswered. Some users who initially liked the app ended up deleting it because they could not get help when problems arose, and a few felt that free alternatives like Shopify Flow could do similar work.
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I downloaded the free trial, it looked like it had what I needed. I asked a rep if I could use this app to tag all of my products using the body HTML, they said yep and I purchased the subscription. Now I've put all of the tags in place on the app but it is not working in Shopify. I have reached out for help, not once, not twice but thrice. White noise. Finally got a generic message back telling me to do the same thing again. I am getting rid of it. Don't bother with it. Shopify flow which is for free looks like it can do the same stuff
Sometimes runs sometimes doesn't. I know apps sometimes glitch but it would help if the developers actually responded when it doesn't work. Deleted the app and went elsewhere.
This app used to be good but their support has gone down the drain. I raised an urgent issue 4 days ago as their automation stopped working. Not only it takes them ages to do anything but they even send emails saying "your issue got resolved, we are closing the ticket" without fixing anything. Very irritating. Happened already twice. I reached out 6 times meanwhile to escalate the issue, but no reaction whatsoever. Don't rely on this working for your processes and look for something else.
Writing 3-stars because the app itself is fantastic. Where I am disappointed is the support. I have reached out with two different questions and after almost 2 weeks, still have not gotten a response.
Wonderful and useful product with helpful prompt support! highly recommended! a must-have app for all Shopify owner.
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