Ordersify: Automation Tags
A smart way to tag orders, customers & products automatically
Rating
3.2
feedback
12
chart
#5,827
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
17%
-
Less than a day
8%
-
Less than a month
42%
-
Less than a year
25%
-
More than a year
8%
Reviews Summary
The reviews for this Shopify app are mixed, with both positive and negative feedback. Users appreciate the app's functionality, such as the manual tagging feature and automation capabilities for tagging products. However, the main issue highlighted by several reviewers is the poor customer support. Many users reported delays in responses to their queries, generic responses, and unresolved issues even after multiple attempts to escalate. Some users mentioned that the app worked inconsistently, leading them to seek alternatives. Despite these drawbacks, positive reviews praised the app for its usefulness, time-saving features, and prompt support from the team.
Highlights
Review RSS Feed
All reviews
Oct. 24, 2024
I downloaded the free trial, it looked like it had what I needed. I asked a rep if I could use this app to tag all of my products using the body HTML, they said yep and I purchased the subscription. Now I've put all of the tags in place on the app but it is not working in Shopify. I have reached out for help, not once, not twice but thrice. White noise. Finally got a generic message back telling me to do the same thing again. I am getting rid of it. Don't bother with it. Shopify flow which is for free looks like it can do the same stuff
March 30, 2023
Sometimes runs sometimes doesn't. I know apps sometimes glitch but it would help if the developers actually responded when it doesn't work. Deleted the app and went elsewhere.
Oct. 30, 2021
This app used to be good but their support has gone down the drain. I raised an urgent issue 4 days ago as their automation stopped working. Not only it takes them ages to do anything but they even send emails saying "your issue got resolved, we are closing the ticket" without fixing anything. Very irritating. Happened already twice. I reached out 6 times meanwhile to escalate the issue, but no reaction whatsoever. Don't rely on this working for your processes and look for something else.
April 19, 2021
Writing 3-stars because the app itself is fantastic. Where I am disappointed is the support. I have reached out with two different questions and after almost 2 weeks, still have not gotten a response.
Dec. 22, 2020
Wonderful and useful product with helpful prompt support! highly recommended! a must-have app for all Shopify owner.
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