AI Order Tags & Flows
Automate e-commerce order management with AI tags & flows
Rating
4.8
feedback
214
chart
#271
All reviews
Review RSS Feed
April 5, 2023
It works well but the value you get for your money is pretty meh. The free version is essentially useless. Once the same tag has been automatically added to 10 orders it stops working which happened after two days in my case. In the description they say 10 free "workflows" per months to make it sound like it's different automations but it's literally just 10 added order tags. Found this very misleading. The paid version is expensive. 200 bucks a year just to add a custom tag to your orders is too much. If that's all you want to do I suggest looking for cheaper alternatives. EDIT: Disclaimer - they did not reach out to me to explore options lol
Hi There, I am sorry you've had a negative experience with our app and pricing model, therefore someone from our team will contact you soon to explore options. Also, we would be more than happy to help you with anything you need if you'd still like our assistance at [email protected] All the best, Customer Success Team I Shop Circle
Feb. 16, 2023
Gets the job done quick and easy, and the backdating featuring is great! Support is awesome and helped with any questions I had
What a nice review! It's awesome to hear that you found our product useful and the kind words about our support team. Thanks so much for trusting us and for spreading the word. Should you need any help, feel free to reach us back 😊 Have a lovely day, Customer Success Team I Shop Circle
Feb. 6, 2023
This app has done exactly what we needed it to do. Once we set it up it worked so well that we forgot about it because we never had an issue.
Hi! We are pleased to know our app does exactly what you need. It's always our pleasure to help in anything we can. If you ever need a hand, don't hesitate to reach out 🤩 All the best with your store, Customer Success Team I Shop Circle
Jan. 3, 2023
Great app, great functionality, wonderful responsive support! The best team! Tags for my orders are put down without any problems.
Thank you very much for taking the time to review our app and for the wonderful comments you wrote about our support team and about our app. This motivates us to keep giving our best! We are here to help you 24/7. Have a lovely day, Customer Success Team I Shop Circle
Jan. 2, 2023
Indeed, a very helpful tool. Customer service is also superb in offering a fast resolution to any concern!
Thank you so much for your review! We appreciate you finding our support team and our app so useful. Should you need any assistance from our end, please feel free to let us know at any time. All the best, Customer Success Team I Shop Circle
Dec. 1, 2022
Very efficient support and solved the issue on the first touch. I would reach out again should I need additional help. Cheers!
Thank you so much for leaving us a fantastic review. We strive to provide the best possible support and service that we could offer and it's great to hear that we're doing a good job. Our support team is always here and ready to assist you 😊 All the best, Customer Success Team I Shop Circle
Nov. 12, 2022
I am going to use this app so that a 3PL that I use would know to use a certain custom box when certain orders are being placed. This app is just amazing. Moreover, the support is so quick and very helpful!!
Thank you for your amazing review! We are always here to listen to our merchants and to give them the best experience with our app in terms of functionality and customer service. It means a lot to us :) Have a lovely day, Customers Success Team I Shop Circle
Nov. 11, 2022
I used this app to help me separate my Christmas orders from my regular day to day orders. I found the app wasn't working exactly how I wanted so got in touch with support. Valentina was very quick to respond to my query and resolve my issue for me, it's now working perfectly and makes my busiest period really easy to organise. 10/10 would recommend the app and the support that comes with it.
Thanks a bunch for your nice review and for choosing us! It's our pleasure to hear that you found our app very useful and that our amazing Valentina hit the mark for you. Always at your service! Cheers, Customer Success Team | Shop Circle
Nov. 9, 2022
This app works really well and even more important they have knowledgeable support that responds very quickly!!!! Which is HUGE as a small biz owner! I would highly recommend this app!!
We're really grateful and appreciate you taking the time to share your experience with us and your kind words about our support team. We are always available 24/7 in case you need any help :) Have a lovely day, Customer Success Team I Shop Circle
Oct. 31, 2022
We use this app to tag orders based off fulfillment location & to create customized fulfillment experiences based on order sku, notes, etc. It works great & the customer service team is great to work with when we have any questions.
Thanks a bunch for your amazing review and for choosing us!! Our goal is to ensure that our app helps your business grow, and our support team will always be there for you to guarantee that. Happy to help 24/7 with anything you may need 🤩! All the best, Customer Success Team I Shop Circle
Oct. 28, 2022
We mostly use the app to find orders that needs the attention of our Customer Service team. We also tag orders for reporting. Works great, saves a lot of time!
Thanks so much for the great feedback. We love to make sure our users are happy with the app and with our service. So it's great to read your wonderful comments. Always at your service! Have a lovely day, Customer Success Team | Shop Circle
Oct. 24, 2022
The SC Order Tagger ‑ Tags & Flows app're working well and the SC Order Tagger had great and smart support.
Thank you for your review and for choosing us! Our goal is to ensure that our app helps your business grow, and our support team will always be there for you to guarantee that. We are happy to help you 24/7. All the best 🤩, Customer Success Team I Shop Circle
Oct. 18, 2022
The perfect tool to tag subscriber customers, pulls from recharge and gets all the right data. Customer support is PHENOMENAL. They helped to set up my flows. Very impressive.
Thank you for taking the time to leave us this amazing 5-star review. We strive to provide the best possible support and service that we could offer and it's great to hear that we're doing a good job! Our support team is always here and ready to assist you 😊 Have a wonderful day, Customer Success Team I Shop Circle
Aug. 31, 2022
This app has been amazing for tagging orders properly after moving from ReCharge Checkout to Shopify Checkout. Takes some patience and testing to setup, but once you got it, it's all automated. Great customer service too.
Thank you so much for leaving us a fantastic review. We are delighted to hear you are very satisfied with our app and customer service 😊!! If you need anything in the future, please reach out and we'll be happy to help. All the best, Customer Success Team I Shop Circle
Aug. 30, 2022
I used this app to help tag orders for specific ship locations to integrate with Shipstation better. Customer service was super helpful in doing this and helping streamline this process for me
Thanks for taking the time to leave us this great review! We're really pleased to hear that our app has helped you to tag orders for specific ship locations to integrate with Shipstation better. Our support team is always here and ready to assist you...Cheers All the best, Customer Success Team I Shop Circle
July 26, 2022
The App was confusing at first, but Customer Support was super amazing and helpful. They provided detailed information and solutions to work through the bugs. Thank you!
Thank you for your amazing review! You def made our day and we're so glad to hear that our customer support team was there to help you with some bugs and questions! Please reach out if you need further support, we're listening 24/7 😊 Have a lovely day, Customer Success Team I Shop Circle
July 7, 2022
Great customer service. Super prompt replies. Helped me figure me what was wrong with my workflows and fixed it!
Using app
Almost 4 years
Total reviews
1
Average rating
5.0
We're so glad to hear we were able to help fix your workflows so you could get back to running your great store! Thank you for your amazing review and please reach out if you need further support.
June 9, 2022
Great support! Could not recommend this app and support team enough. Very timely responses and always helpful info
Thank you for your amazing review. Hooray! Glad to hear you are having an excellent experience with our app & support team. We know how important it is always to have somebody to give us a hand when needed...Cheers
May 13, 2022
Great Customer Service! I'm very happy with the app too, especially how consistent it is. It keeps me very organized.
Thanks for the great review!! Glad to know you like our app and support team; that's our goal...All the best.
May 13, 2022
I used this app to tag the product title in the notes, allowing the product to display on labels. I also have it set up to separate between different couriers depending on postcode. It looks like we can use the tags and workflows for all sorts of direct marketing and ecommerce solutions I never even knew we needed or could get from this app! We've been looking for something to solve these issues for some time now, and this app goes above and beyond what we needed. The support is excellent too.
Thank you for this amazing review. It's always wonderful to hear these types of comments about both our app and support...Always happy to help!! Cheers