All reviews

Rating Breakdown

  • 5
    95% (203 ratings)
  • 4
    3% (7 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (1 ratings)
  • 1
    1% (2 ratings)

Reviews with Text

  • 99% (212)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 13, 2020

We use this app to automate our tags on orders for customers who pay on terms. It has been awesome! Easy to set up and get going. Also - support team was awesome, I worked with someone named Sam and they were very responsive, quick to help and happy to do it. I can't wait to put this app to more use!

Using app

About 2 months

Total reviews

3

Average rating

5.0

Developer Reply

Thanks for your great review! Great to hear you're using Order Tagger to flag orders from customers who pay on terms!

5 / 5 Share

April 9, 2020

Easy to understand app that does what it advertises. It was lacking a functionality I needed, so I contacted their support. The same day I received an answer and by the next week, they had built the functionality I needed. Truly great experience!

Store

leapp

Using app

8 days

Total reviews

5

Average rating

5.0

Developer Reply

Thanks for a great review, we're so pleased we were able to help :) Hopefully, the new inventory locations rule will also help other merchants to tag orders based on which location needs to fulfil the order!

5 / 5 Share

March 31, 2020

Tagging so easy and SO fast. Actually tried a cheaper alternative at first but it was slower than a sloth after a deep slumber. Worth every cent. It will help our team a lot! Also amazing customer service! Responded very quickly :)

Using app

About 19 hours

Total reviews

6

Average rating

4.8

Developer Reply

Thanks for your review! We're delighted to know Order Tagger is helping you quickly and efficiently organise orders using Order Tags :)

5 / 5 Share

March 23, 2020

Sam from order tagger was really helpful when answering my questions, he was really quick and friendly!

Using app

4 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the fantastic review :) I'm glad Order Tagger is helping you to identify orders from loyal customers! Hopefully, that enables you to organise your orders and streamline your fulfilment process for those loyal customers

5 / 5 Share

March 23, 2020

It works great, does what is says and it has a great customer support, fast and willing to help! Thank you

Using app

About 16 hours

Total reviews

15

Average rating

4.7

Developer Reply

Thanks for your great review! We are pleased to see Order Tagger is helping to manage orders by tagging them based on the shipping method the customer has selected!

5 / 5 Share

March 5, 2020

This app helps us keep our orders organized, which helps us interpret our sales figures more accurately. The big thing to note: their customer service is great! Questions answered quickly, troubleshooting done thoroughly, and helpful suggestions all along the way.

Using app

About 1 year

Total reviews

14

Average rating

4.7

Developer Reply

Thank you for the review! A great use-case for Order tags :)

5 / 5 Share

March 5, 2020

We use Order Tagger in almost all scenarios in which we need to tag products. It is very simple to use and if troubles comes up their support is always fast and brilliant.

Using app

6 months

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for the great review! Great to hear Order Tagger is helping you to manage your orders based on the products purchased!

5 / 5 Share

Feb. 18, 2020

The app is amazing and saved so much of my time and my employees time by improving and automating the workflow and process. It's perfect if you want to filter by shipping method to make sure the priority methods get shipped out first (and many many other things) Sam is very helpful and such a nice guy. I asked him for custom code but he kindly told me that I just needed to wait a month for the new version to come out so I didn't need to pay for the custom code if I could wait. Thanks for everything!

Store

OBJEKTS

Using app

About 1 hour

Total reviews

3

Average rating

5.0

Developer Reply

Thanks for the great review! We're so pleased to hear the app is saving you lots of time by automating your order processes!

5 / 5 Share

Feb. 7, 2020

Easy to use with fast and friendly support! They quickly deployed a customization to improve our workflow.

Using app

About 1 month

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 27, 2020

Useful app, very responsive customer support. We were offered custom answers to specific problems encountered. The app has its flaws but they seem to mostly come to the Shopify API limit. The app team was ready to work around so that our tasks were handled the best way any case. Much appreciated.

Store

Ninoma

Using app

5 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for your kind review! I'm glad we were able to help to setup a tagging workflow to help manage your orders :)

5 / 5 Share

Jan. 21, 2020

We're so happy that we choose this app! The app itself is so easy to use and the support is great - Steve was able to help us efficiently and it worked perfectly. We recommend this app.

Using app

About 2 years

Total reviews

12

Average rating

4.6

Developer Reply

Thank you for your great review! We're pleased to see Order Tagger is being used to highlight orders made using a specific discount code. As well as, customers who pay for an express shipping method :)

5 / 5 Share

Dec. 29, 2019

Absolutely amazing, lightening fast support and an app we can't live without. Having the orders automatically tagged via a wide selection of rules has saved us hours of work a week in manually sorting them. Support was quick to organise a backdate of tags and quite simply, the best app developers we have for their prompt, lovely support.

Using app

6 months

Total reviews

13

Average rating

5.0

Developer Reply

Thanks for the great review Simone, it is much appreciated! We're glad we were able to help you with your backdating request!

5 / 5 Share

Dec. 16, 2019

Excellent app. Works really well and has some great features. I experienced a little issue with tagging but it was soon resolved after speaking to the app owners.

Using app

17 days

Total reviews

6

Average rating

5.0

Developer Reply

Thanks for the great review Stewart and thanks for your patience... we're glad we were able to get to the bottom of the issue for you.

5 / 5 Share

Nov. 5, 2019

This app is brilliant for helping us sort out our orders and for taking some of the guess work out for our packing team. With over 6,000 products and new staff in training this app has helped us streamline many internal procedures. The support team at Order Tagger always respond promptly and are constantly making improvements and additions that make the app even better. Highly recommend.

Using app

Over 1 year

Total reviews

10

Average rating

3.8

Developer Reply

Thanks for the great review Helene! So pleased to hear that Order Tagger is helping you and the team to run your backoffice. Just let us know if there's anything you need!

5 / 5 Share

Oct. 31, 2019

Great app with lots of tagging features. The user interface is user friendly and unlike other apps there is no need to have a coding degree to implement rules. Support staff are very responsive if you ever have questions and they are continually working to improve the app. I've installed it in the two Shopify stores I run.

Using app

10 days

Total reviews

4

Average rating

4.0

Developer Reply

Thanks for the great review Geoff, we're pleased that our apps are helping you to run your stores.

5 / 5 Share

Oct. 28, 2019

This app is great, really easy to use. It makes fulfilment easy to organise and check. As always the Sam and the team at Union Works are really helpful and have even implemented some features that I have requested.

Using app

11 months

Total reviews

11

Average rating

4.8

Developer Reply

Thanks for the great review Matt! Glad the app is helping with your fulfilment workflow!

5 / 5 Share

March 31, 2022

Order Tagger has been extremely impactful to the operations of our business over the past few years. We are a furniture brand and manage a very difficult logistics program nationwide- tagging orders with various attributes has allowed us many opportunities to find efficiencies and generally has helped us make our business run more smoothly. We rely on it heavily and the support team has always been extremely responsive, no matter the time of day, and very helpful. This is a fantastic, legitimately solid application. Highly recommend!

Store

Apt2B

Using app

Almost 3 years

Total reviews

8

Average rating

5.0

5 / 5 Share

July 26, 2019

So happy with order tagger! The app itself is so easy to use and the support is awesome - we needed something customized and Sam was able to complete the customization so fast and it worked perfectly. You need this app!

Store

onia

Using app

6 months

Total reviews

6

Average rating

4.7

5 / 5 Share

July 16, 2019

Really supportive and responsive customer support. The staff who is responsible to my request really helped me a lot.

Using app

13 days

Total reviews

6

Average rating

4.3

5 / 5 Share

July 4, 2019

These guys were awesome, Sam helped us out with putting Tags in place to make our shipping so much easier. They have saved me so much time with the automation. cheers guys! a very happy kiwi!

Store

FED.

Using app

8 days

Total reviews

2

Average rating

5.0