19nine review for Ordoro Inventory and Shipping

Sept. 6, 2023

Ordoro has been a game-changer. We were looking for a software solution to help our team manage inventory more efficiently, reduce picking times and errors, and speed up order fulfillment. In our pursuit, we discovered Ordoro, a software that catered to our unique needs. With its array of features, including bulk printing, shipping presets, automation rules, and advanced pick and pack workflows, Ordoro became our ideal partner. This synergy became most evident during peak season, when our team leveraged Ordoro’s pick lists, allowing our team to grab a hundred orders at once. This not only significantly reduced order-picking time but also bolstered accuracy, empowering our team to achieve more. However, what truly sets Ordoro apart extends beyond its features. Right from our very first interaction with their Sales team, they not only understood our business but also had a personal connection, as Brian, their Sales Director, was a customer of ours. This personalized touch sealed the deal. As time went on, our initial positive impression only grew stronger. Unlike other competitors whose support tends to dwindle after onboarding, Ordoro's support remained constant. We had the privilege of connecting with a live person whenever needed, without the hassle of help desk tickets. Their support team not only addressed our immediate concerns but also played a role in enhancing our operational processes. Ordoro's support team alone is such a differentiator! -Aaron