OTP on cart for Shopify

OTP on cart

Cart Validation through OTP (One Time Password)

View on App Store

Rating

1.6

feedback

11

Reviews

chart

#12,080

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    9%
  • Less than a day
    9%
  • Less than a month
    18%
  • Less than a year
    55%
  • More than a year
    9%

Reviews Summary

The reviews for this Shopify app are quite mixed, with a majority of them expressing dissatisfaction. Users have highlighted issues with slow support, difficult integration on Shopify stores, unresponsiveness from the developer, and problems with the app not working properly. Some users also mentioned difficulties in contacting the support team and encountering rude behavior from the developer. On the positive side, a few users appreciated the app's functionality once it was set up correctly and praised the support team for implementing important features and being responsive to requests.

Highlights

Slow support and difficulty in integration
Unresponsiveness from developer
Positive feedback on app functionality and support team responsiveness

Rating Breakdown

  • 5
    36% (4 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    64% (7 ratings)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

Jan. 16, 2024

world slowest support team ever, most difficult integration app on shopify store, have been trying with support team for 7 days now to integrate and still did not

Using app

7 days

Total reviews

2

Average rating

3.0

1 / 5 Share

Nov. 27, 2023

Configuring the app on the Shopify store is very difficult. Attempts to contact the support team have been unsuccessful, as there are no available slots ( present or in future) to schedule a meeting for assistance.

Using app

About 2 months

Total reviews

1

Average rating

1.0

1 / 5 Share

Jan. 1, 2021

Poor. (like most of our Shopify experience. You need external apps for things as basic editing orders, and you still can't edit shipping cost for example.) The actual OTP sending bits work, but the app refuses to accept the OTP it sends. Unresponsive developer.

Using app

About 23 hours

Total reviews

1

Average rating

1.0

1 / 5 Share

Nov. 18, 2020

App does not work and the support does not move. After a support access has been granted, no response even after 5 days. Not recommended.

Using app

2 months

Total reviews

11

Average rating

4.5

5 / 5 Share

July 1, 2020

I'm changing my review from 1 star to 5 stars The best app I was looking for! It's amazing i hope you improve it for example we can customize the color and it support different languages etc.... and the button we need better style ! and we can customize it too. It's amazing!

Using app

About 2 months

Total reviews

4

Average rating

4.0

Developer Reply

Hi, Can you please send an email to [email protected] or do respond to the support email so we can assist you and help fixing the issues.

All reviews

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