OTP on cart for Shopify

OTP on cart

Cart Validation through OTP (One Time Password)

View on App Store

Rating

1.8

feedback

4

Reviews

chart

#13,866

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    25%
  • Less than a day
    25%
  • Less than a month
    50%
  • Less than a year
    150%
  • More than a year
    25%

Reviews Summary

The reviews for this Shopify app are quite mixed, with a majority of them giving a 1-star rating. Common themes found in the negative reviews include slow and unresponsive support, difficulty in app integration and configuration, issues with functionality such as OTP sending and editing orders, and unhelpful developers. Some users also mentioned billing issues and rude behavior from the developer. On the positive side, a few 5-star reviews highlighted the app's functionality and responsiveness of the support team in implementing requested features.

Highlights

Slow and unresponsive support, difficulty in integration and configuration
Issues with functionality like OTP sending and editing orders
Billing problems and unhelpful developer behavior
Positive feedback on app functionality and support responsiveness
Mixed reviews with a majority being negative

Rating Breakdown

  • 5
    100% (4 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    175% (7 ratings)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

Jan. 16, 2024

world slowest support team ever, most difficult integration app on shopify store, have been trying with support team for 7 days now to integrate and still did not

Using app

7 days

Total reviews

2

Average rating

3.0

1 / 5 Share

Nov. 27, 2023

Configuring the app on the Shopify store is very difficult. Attempts to contact the support team have been unsuccessful, as there are no available slots ( present or in future) to schedule a meeting for assistance.

Using app

About 2 months

Total reviews

1

Average rating

1.0

1 / 5 Share

Jan. 1, 2021

Poor. (like most of our Shopify experience. You need external apps for things as basic editing orders, and you still can't edit shipping cost for example.) The actual OTP sending bits work, but the app refuses to accept the OTP it sends. Unresponsive developer.

Using app

About 23 hours

Total reviews

1

Average rating

1.0

1 / 5 Share

Nov. 18, 2020

App does not work and the support does not move. After a support access has been granted, no response even after 5 days. Not recommended.

Using app

2 months

Total reviews

11

Average rating

4.5

5 / 5 Share

July 1, 2020

I'm changing my review from 1 star to 5 stars The best app I was looking for! It's amazing i hope you improve it for example we can customize the color and it support different languages etc.... and the button we need better style ! and we can customize it too. It's amazing!

Using app

About 2 months

Total reviews

4

Average rating

4.0

Developer Reply

Hi, Can you please send an email to support@webkul.com or do respond to the support email so we can assist you and help fixing the issues.

All reviews

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