OTP on cart
Cart Validation through OTP (One Time Password)
Rating
2.2
feedback
11
chart
#13,850
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
9%
-
Less than a day
9%
-
Less than a month
18%
-
Less than a year
55%
-
More than a year
9%
Reviews Summary
The reviews for this Shopify app are quite mixed, with a majority of them giving a low rating of 1 star. Common themes found in the negative reviews include slow and unresponsive support team, difficult integration process, issues with functionality such as OTP not being accepted, and unhelpful developer responses. Some users also mentioned billing issues and lack of proper resolution. On the positive side, a few 5-star reviews highlighted the app's effectiveness after support team intervention, responsive customer service, and helpful developers in implementing requested features.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Jan. 16, 2024
world slowest support team ever, most difficult integration app on shopify store, have been trying with support team for 7 days now to integrate and still did not
Nov. 27, 2023
Configuring the app on the Shopify store is very difficult. Attempts to contact the support team have been unsuccessful, as there are no available slots ( present or in future) to schedule a meeting for assistance.
Jan. 1, 2021
Poor. (like most of our Shopify experience. You need external apps for things as basic editing orders, and you still can't edit shipping cost for example.) The actual OTP sending bits work, but the app refuses to accept the OTP it sends. Unresponsive developer.
Nov. 18, 2020
App does not work and the support does not move. After a support access has been granted, no response even after 5 days. Not recommended.
July 1, 2020
I'm changing my review from 1 star to 5 stars The best app I was looking for! It's amazing i hope you improve it for example we can customize the color and it support different languages etc.... and the button we need better style ! and we can customize it too. It's amazing!
Hi, Can you please send an email to support@webkul.com or do respond to the support email so we can assist you and help fixing the issues.
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