OTP on cart for Shopify

OTP on cart

Cart Validation through OTP (One Time Password)
View on App Store
OTP on cart
Rating
2.1
Feedback
5
Reviews
Chart
#9,582
Shopify
Reviews over time
New reviews per month across the app's lifetime.
App ranking
Overall position in the Shopify App Store.
Reviews summary

The reviews are overwhelmingly negative, with most merchants reporting that the app is difficult to integrate, unreliable, or not functioning properly. A major complaint is slow or unresponsive support: several users say they waited days without help, could not get issues resolved, or found the support team unhelpful. There are also serious concerns about billing and customer service behavior, including a rude developer, refusal to issue a refund, and frustration over charges made when the app was activated by mistake. On the positive side, one reviewer had a good experience after initial setup problems, saying the support team and developer helped them get the app working. However, this positive feedback is outweighed by repeated reports of failed setup, OTP errors, and the lack of a safe way to keep the feature disabled during installation, which caused disruption to store operations. Overall, the app appears to have potential when support is responsive, but the dominant experience described in the reviews is poor reliability and weak customer support.

Time spent using app
How long merchants keep the app installed.
Less than an hour 20%
Less than a day 0%
Less than a month 60%
Less than a year 20%
More than a year 0%
All reviews
1 / 5 Share
Jan. 16, 2024

world slowest support team ever, most difficult integration app on shopify store, have been trying with support team for 7 days now to integrate and still did not

Store Using app Total reviews Average rating
Wasilaah 7 days 5 4.0
1 / 5 Share
Nov. 18, 2020

App does not work and the support does not move. After a support access has been granted, no response even after 5 days. Not recommended.

Store Using app Total reviews Average rating
Best4software 5 days 11 4.5
1 / 5 Share
March 5, 2020

Developer is very rude and did not gave proper resolution for the billing issue. We had missed our billing cycle and was charged. We requested for the refund and he bluntly refused. Without usage we paid for 15 months, it was activated by mistake by our agency. Do not expect supportive app.

Store Using app Total reviews Average rating
CORSECA 7 months 2 3.0
5 / 5 Share
Oct. 17, 2018

At First I was not able to set it up correctly but the support and developer of the APP helped me.. Thanks a lot guys!

Store Using app Total reviews Average rating
Citron Dubai 3 days 4 4.8
1 / 5 Share
July 23, 2017

does not work properly, tried entering the otp multiple times...each time the error of incorrect otp entered was shown.Also please give an option of keeping the feature disabled until it gets fully integrated and check in the website, otherwise the customers are not able to place an order while we troubleshoot/install this !

Store Using app Total reviews Average rating
Rdkl U 15 minutes 8 2.5

Sign up to receive AppNavigator updates

Find out when we add keyword-monitoring, review RSS feeds and more.