Outsell Cross Sell & Upsell for Shopify

Outsell Cross Sell & Upsell

Trigger an upsell/cross-sell popup when customers add to cart.

Developer

Rating

4.1

feedback

41

Reviews

chart

#7,630

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    41%
  • Less than a day
    20%
  • Less than a month
    34%
  • Less than a year
    2%
  • More than a year
    2%

Reviews Summary

The reviews for this Shopify app are quite mixed. While some users praise the app for its effectiveness in increasing revenue and its sleek design, others express frustration with the lack of support and technical difficulties. Positive themes include easy setup, good customer service, and helpful support team members like Dhruv and Armon. On the other hand, negative themes revolve around unresponsive support, technical glitches such as timing out when adding to cart, and missing features like the ability to display product details in a pop-up or new tab. Overall, the app seems to have potential but needs improvements in customer support and addressing technical issues promptly.

Highlights

Mixed reviews with praise for revenue increase and sleek design
Positive feedback on easy setup and good customer service
Negative comments on unresponsive support and technical glitches
Missing features like displaying product details in a pop-up or new tab
Potential for improvement in customer support and addressing technical issues

Rating Breakdown

  • 5
    90% (37 ratings)
  • 4
    0% (0 ratings)
  • 3
    2% (1 ratings)
  • 2
    5% (2 ratings)
  • 1
    2% (1 ratings)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

Jan. 8, 2025

24h ago we had several problems with this app, it stopped working suddenly and we still don't receive the support we need. Have to find other solution unfortunately...

Using app

Over 2 years

Total reviews

10

Average rating

4.1

5 / 5 Share

June 30, 2023

I really love this app even it is in draft order mode doesn't let customers put in the discount code. It does bring revenue for my store and is easy to set up. If they can have other modes for me will be perfect.

Using app

9 days

Total reviews

7

Average rating

3.0

3 / 5 Share

Sept. 9, 2022

L'ergonomie bonne et l'utilisation facile promettait une belle application, mais dommage que le support ne réponde pas. Je ne trouve aucune documentation pour afficher le module dans un éditeur comme gempage, un shortcode ? Une classe CSS à configurer ? De plus quelques fonctionnalités sont absentes comme le lien sur le titre du produit permettant de voir le détail dans une pop-up ou dans un nouvel onglet. Il faudrait tenir compte de ses retours pour améliorer votre application

Using app

About 14 hours

Total reviews

6

Average rating

4.7

2 / 5 Share

July 18, 2022

The app is very good but I wanted to make some design changes and got no response from support. Unreliable

Using app

13 days

Total reviews

10

Average rating

4.1

2 / 5 Share

June 23, 2022

The app looks great but sadly I had a few technical difficulties such as the app timing out when adding to cart, sending customers directly to the cart if they close the popup instead of continuing to browes. I tried to reach out to support over 3 days and had no response. I was rather disappointed as I think the app looks great and would really work well for my store.

Using app

3 days

Total reviews

4

Average rating

4.3

All reviews

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