Outsell Cross Sell & Upsell
The reviews for this Shopify app are quite mixed. While some users praise the app for its effectiveness in increasing revenue and its sleek design, others express frustration with the lack of support and technical difficulties. Positive themes include easy setup, good customer service, and helpful support team members like Dhruv and Armon. On the other hand, negative themes revolve around unresponsive support, technical glitches such as timing out when adding to cart, and missing features like the ability to display product details in a pop-up or new tab. Overall, the app seems to have potential but needs improvements in customer support and addressing technical issues promptly.
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24h ago we had several problems with this app, it stopped working suddenly and we still don't receive the support we need. Have to find other solution unfortunately...
I really love this app even it is in draft order mode doesn't let customers put in the discount code. It does bring revenue for my store and is easy to set up. If they can have other modes for me will be perfect.
L'ergonomie bonne et l'utilisation facile promettait une belle application, mais dommage que le support ne réponde pas. Je ne trouve aucune documentation pour afficher le module dans un éditeur comme gempage, un shortcode ? Une classe CSS à configurer ? De plus quelques fonctionnalités sont absentes comme le lien sur le titre du produit permettant de voir le détail dans une pop-up ou dans un nouvel onglet. Il faudrait tenir compte de ses retours pour améliorer votre application
The app is very good but I wanted to make some design changes and got no response from support. Unreliable
The app looks great but sadly I had a few technical difficulties such as the app timing out when adding to cart, sending customers directly to the cart if they close the popup instead of continuing to browes. I tried to reach out to support over 3 days and had no response. I was rather disappointed as I think the app looks great and would really work well for my store.
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