Rating
5.0
feedback
8
chart
#15,968
Reviews Over Time
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Reviews Summary
Own Kind is highly praised by ecommerce merchants for its ability to streamline clienteling and CRM processes, provide a sharper view of customers, and drive higher engagement and sales. The platform is commended for fitting well into workflows, reducing manual work, and offering meaningful gains in client engagement and behavioral insights. Users appreciate the excellent support from the Own Kind team, describing them as responsive, knowledgeable, and a pleasure to work with. Additionally, the app is lauded for enhancing personalized client relationships, improving customer experience, and driving revenue growth through innovative tools and lookbooks. It is noted for its user-friendly interface, time efficiency, and seamless operation.
Highlights
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All reviews
Oct. 28, 2025
Own Kind has streamlined our clienteling and CRM while giving us a sharper view of our customers. With purchase history and preferences tied neatly into Shopify, our staff can act on real context—driving higher engagement, more timely follow-ups, and better after-sales care. The platform fits our workflows and reduces alot of our manual work. We’ve also seen meaningful gains in client engagement and clearer behavioural insights that inform merchandising and service. The Support from the Own-Kind team has been excellent—responsive, knowledgeable, and a pleasure to work with!
Oct. 24, 2025
Own Kind has really leveled up our customer experience. The tools have made a huge difference as they’ve boosted our engagement, improved our relationships with customers, and we’ve seen a nice jump in sales too. The Own Kind team is always so helpful and they make sure we’re getting the most out of everything. They genuinely care about our company's success.
Oct. 16, 2025
Own Kind has significantly impacted our customer experience. This platform has enhanced our relationships and communication with customers through its phenomenal lookbooks and innovative tools, all while driving revenue growth. The support from Own Kind team has been exceptional. They’re incredibly responsive and always ready to assist us in maximizing the platform’s potential.
Oct. 13, 2025
Own Kind has transformed our clienteling experience. The platform has elevated the way we connect with our customers, enabling us to attract, nurture and retain guests at every stage of the customer lifecycle. It has streamlined our in-store clienteling, reducing execution time while enhancing client value and driving stronger transaction outcomes. Own Kind has also improved our after-sales care, ensuring every client interaction feels personalised and meaningful. An essential tool for any business looking to elevate their client experience and performance.
Sept. 25, 2025
Own Kind has completely transformed how we manage our communications and connect with clients from our retail store. The platform is incredibly easy to use, and the support team has been responsive and genuinely helpful every step of the way. It’s made our workflows smoother and elevated the way we communicate with our clients.
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