City Of Illusions review for Oxi Social Login
Dec. 29, 2023
I uninstalled the app and it continues to charge me. I am very angry
Thank you for your review. I completely understand your anger, which I received on email as well. I explained you the billing which is handled by Shopify, and its a part of your Shopify invoicing itself. We don't charge our merchants directly. I provided the screenshots, explaining you the charge which was for the last billing cycle before the uninsall. We also offered for the refund, but since you've closed your store your go ahead was needed as the refund amount will go in your Shopify account. We've done the follow up on the same, and have been waiting for your response. Rest assured, we would do our best to ressolve any concerns you have. Hoping to receive your response.