Athena and Co Official review for Oxi Social Login
July 9, 2024
not really sure how to end my subscription. so confused because there is 0 support whatsoever. simply uninstalling the app doesnt work.
Hi, Thank you for review. However, I believe there's some understanding gap. As I checked you've already uninstalled the app on Jul 9, 2024 with which the subscription is also cancelled. Regarding the support, we received your email for the subscription cancellation on Jul 9, 2024 and the email was responded in 28 minutes to be very precise. Roughly at the same time app was uninstalled and review was given. Although we didn't receive any response back. Before this email, we received the last support request in 2022 which was promptly attended, but again we didn't receive any reply from your side. I would also urge you to please check if your right email id registered with Shopify in case you're missing any communications.
