Pabloo Store Credit & Cashback
The reviews for the Pabloo app on Shopify are mixed, with both positive and negative feedback from users. Positive aspects include the ease of use, helpful customer support, and the effectiveness of the cashback benefits in engaging customers. Users appreciate features like directing workflows to the app, accurate cashback calculations, and quick responses from the support team. However, negative reviews highlight issues such as hidden settings, bugs leading to lost revenue, glitchy performance, and limitations on the free plan. Some users also expressed frustration with poor customer service, lack of transparency in pricing plans, and problems with tax calculations when using store credit.
I have two criticisms, and they’re worth noting. First, the batch credit expiration setup is buried under "Advanced Settings," which took me 10 minutes to locate. Second, the refund handling defaults to deducting credit before cash, which you'll want to change if you process many returns. Both are fixable, but the documentation could be more transparent. That said, the app has run for a while without a single downtime incident. Cashback calculations are accurate.
We started with a fresh slate with this app. The shopify flow integration makes it easy to direct workflows to the Pabloo app and issue store credit. I feel like the app is laid out nicely, for example the dashboard links to parts of the app that manage that metric, I find that pretty clever.
Beware. This app cost me approximately $1,500 in lost revenue due to a bug that allowed customers to use more store credit than was actually available in their accounts. I contacted support, but Pabloo provided no clear explanation of what caused the issue and offered no resolution or compensation. There were no settings enabled on my end that would have caused this, so this appears to be a system-side problem. App is also glitchy and numerous pages load with no data. Find better options
This app is scam. It is literally impossible to use the free plan. Plus they didn't put a button to turn off ads to sell the subscription. It is literally impossible to make any settings on the free plan. do not download.
mi si è aperto un banner che non mi fa più selezionare nulla
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