Pabloo Store Credit & Cashback
The reviews are mixed, but they lean positive overall among the detailed feedback. Many merchants praise the app for being easy to set up, simple to use, and effective at managing store credit. Several reviewers highlight helpful features like Shopify Flow integration, clear dashboard organization, accurate cashback/store credit calculations, and the ability to issue or withdraw credits. Support is frequently described as fast, knowledgeable, and willing to help with setup or custom requests, and some users mention the app has been stable and reliable over time. At the same time, there are serious negative complaints that should not be ignored. Some reviewers report major bugs, glitchy pages, missing data, mobile/theme display issues, and poor customer service responses. A few users say support was unavailable unless they upgraded, or that issues were not resolved. There are also concerns about plan limitations, hidden settings, unclear documentation, and operational risks such as store credit being applied in a way that may affect sales tax collection or refunds. Overall, the app seems useful and well-liked by many for core store-credit functionality, but reliability, transparency, and support consistency appear to be the biggest pain points.
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I have two criticisms, and they’re worth noting. First, the batch credit expiration setup is buried under "Advanced Settings," which took me 10 minutes to locate. Second, the refund handling defaults to deducting credit before cash, which you'll want to change if you process many returns. Both are fixable, but the documentation could be more transparent. That said, the app has run for a while without a single downtime incident. Cashback calculations are accurate.
We started with a fresh slate with this app. The shopify flow integration makes it easy to direct workflows to the Pabloo app and issue store credit. I feel like the app is laid out nicely, for example the dashboard links to parts of the app that manage that metric, I find that pretty clever.
I was able to get up and running with this app in about 15 minutes. The descriptions make it easier to use and follow through. I like how the app all connects together into store credit. I plan to set up the Shopify flows so I'm happy to see that offered here. Overall, helpful app. Thanks!
Beware. This app cost me approximately $1,500 in lost revenue due to a bug that allowed customers to use more store credit than was actually available in their accounts. I contacted support, but Pabloo provided no clear explanation of what caused the issue and offered no resolution or compensation. There were no settings enabled on my end that would have caused this, so this appears to be a system-side problem. App is also glitchy and numerous pages load with no data. Find better options
This app is scam. It is literally impossible to use the free plan. Plus they didn't put a button to turn off ads to sell the subscription. It is literally impossible to make any settings on the free plan. do not download.
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