PackagePal Shipping Protection
PackagePal In-house Shipping Protection for Shopify Brands
Rating
5.0
feedback
1
chart
#13,131
Reviews Over Time
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Reviews Summary
PackagePal Shipping Protection app allows ecommerce merchants to run shipping protection in-house, keeping the incremental revenue and resolving claims directly through their dashboard. The app provides a widget for checkout upsells, giving merchants control over the process without involving third-party insurance providers.
Rating Breakdown
All reviews
Oct. 17, 2023
I am so happy that I found this app! It's built into your Shopify dashboard so it's super easy to use and works really well compared to some of the others we've tried. This is an internal tool instead of an insurance provider which is great because people reach out to our support channels directly anyways. It was a big pain to have to send them to another link to go through a lengthy claims process instead of shipping them a replacement. Managing this ourselves has been no problem as all. It's been a win-win for us and our customers, highly recommend.
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