ShipD Delivery & Pickup points
Deliver to pickup-points or home with Packeta, PPL, GLS, DPD
Rating
5.0
feedback
28
chart
#269
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
11%
-
Less than a day
4%
-
Less than a month
32%
-
Less than a year
43%
-
More than a year
7%
Reviews Summary
The reviews for this Shopify App are mostly positive, with users praising the app's functionality and user-friendly interface. Many users appreciate the excellent customer support provided by the team, mentioning quick responses and helpful assistance. However, there are a few negative reviews mentioning issues with back-office settings and outdated tutorial videos. Overall, the app seems to be well-received for its performance and support, with users recommending it for its seamless integration and time-saving features.
Highlights
Review RSS Feed
All reviews
Dec. 13, 2025
Review title: Excellent support and fast response from the development team I’m very satisfied with Shipdock. The app itself works well, but what really stands out is the developer support. The developer responded very quickly, communicated clearly, and stayed involved until the issue was fully resolved. Even with a complex setup involving shipping labels and Google Maps integration, they patiently checked everything and helped identify the exact cause of the problem. You can really tell they care about their users and take responsibility for solving issues properly. Highly recommended — 5 stars without hesitation.
Dec. 9, 2025
Great support! Nearly instant response. Helped us fix some issues with Czech Post. Overall great app!
Nov. 30, 2025
Very nice and easy using integration, Using it from Hungary with No problem , Jan as customer service was great ans soon they will have more option not just Packeta intergration....
Dec. 13, 2025
Po zkušenosti se zákaznickou podporou od pana Honzy jsem musela změnit původní hodnocení. Hodnotím moc kladně ochotu i přístup, když se nedařilo nám aplikaci plně využít. Moc si také vážím, že náš feedback byl brán vážně a s velkou pokorou. Děkujeme za náš malý tým MARI PEČE
Dobrý den, mrzí mě Vaše zkušenost s naší aplikací. Na Váš dotaz jsem odpověděl hned, jak to bylo možné - do 50 minut. Nejedná se bohužel o celodenní live chat, nicméně tato forma je stále nejrychlejší a nejjednodušší způsob, jak nás kontaktovat. Videa jsou skutečně starší, ale veškeré aktuální informace naleznete v naší pravidelně aktualizované dokumentaci. Za to se omlouváme a videa budeme muset smazat. Moc rád Vám pomohu s nastavením a podrobně vysvětlím, jak vše funguje. Děkuji S pozdravem Honza
Nov. 2, 2025
I've been using this app for a while and couldn’t be happier with how it works. Everything runs smoothly, and the support team is absolutely amazing — super fast and always ready to help, even with the smallest requests. Huge thanks to Jan for the excellent support!
Store
hyve
Using app
5 months
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