Packrooster Shipping

The reviews are overwhelmingly positive. Users consistently praise the app for being easy to use, intuitive, reliable, and highly effective for shipping and order management. Many merchants say it saves significant time, reduces manual work, improves packing accuracy, and makes shipping smoother and more scalable across multiple carriers and countries. The customer support is a major standout: reviewers repeatedly describe it as fast, friendly, professional, helpful, and proactive, often mentioning quick issue resolution, onboarding help, and even personalized guidance via meetings. Several users also appreciate the app’s configurability, integrations with major logistics providers, and the new API. The main negatives are limited but important. A few reviewers mention pricing concerns, including recent price increases and a desire for more flexible pricing tiers. There are also some usability or compatibility issues noted, such as poor Norwegian translation, Safari/iOS optimization problems, and a request for better handling of large parcel/pallet workflows to reduce manual clicking and improve weight allocation. One reviewer also complained about being charged during a trial period after uninstalling. Overall, though, the feedback suggests a strong product with exceptional support, with most criticism focused on edge cases, localization, pricing, and specific workflow improvements.