Custom Car Care review for SEOAnt ‑ Image Optimizer&Speed

1 / 5

June 1, 2022

Installed the app to help me with reducing image size to speed up the loading times and to provide the right ALT text and image file name for SEO purposes. Even though pretty much 85% of all images already had the right image file name and alt text manually filled in. When using the app it calculated how many images needed optimizing which was 1898 images. So I bought the pack for 2200 images which was €10. It "optimized" 2200 images and then I ran out of credits again beceause it turns out there's more than 2200 images. So far, not a big deal. BUT then I got a email from Google telling me that almost all my products are offline in my Google merchant store, which was beceause new images had been uploaded. Turns out that it uploaded a mass amount of duplicate images onto our store, and not even removing the old ones causing our store to be filled with duplicate images. Not only that but the file names all have random numbers in them aswell. So all the image files we manually gave good file names are now all broken aswell beceause they have there random numbers in them! Notified them last week, as of now it's not been fixed either... WORST EXPERIENCE EVER! Can't belive I even had to pay for that! There's THOUSANDS of images that need to be fixed now! Meanwhile our products aren't on Google anymore causing us to lose money everyday aswell!

Using app

About 1 month

Total reviews

3

Average rating

3.7

Developer Reply

Dear Brain, We are truly sorry for the inconvenience we caused. Also, I totally understand why you are disappointed, but we are trying to work this out, we make sure we will have this fixed as soon as possible. Thank you for your understanding! Sincere apologies, Giraffly team

SEOAnt ‑ Image Optimizer&Speed for Shopify
SEOAnt ‑ Image Optimizer&Speed
4.8 star
153 reviews

Enhance your store with image compression, Alt Text, Pagespeed

Developer
Shopify App Store