All reviews

Rating Breakdown

  • 5
    90% (139 ratings)
  • 4
    5% (7 ratings)
  • 3
    2% (3 ratings)
  • 2
    0% (0 ratings)
  • 1
    4% (6 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

July 5, 2022

我真的非常喜欢这个应用,他为我减少了很多麻烦,提高了我工作的效率,其次我很期待能为我的店铺带来更多的效益,我非常愿意为了它二付费,还有客服也非常棒,她们训练有素,是很棒的团队,Molly和Gill还有其他的我曾经麻烦过她们的客服,表示感谢

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello, Thank you so much for your review. Hope all things are well on your end. We are happy that the app helps. :) Thank you as well for your help. Please do not hesitate to contact us if there is anything we could help with. Have a nice day. Best regards Giraffly Team

5 / 5 Share

July 1, 2022

I am now ready to try to see, not yet very skilled use. But customer service is very enthusiastic to write to the service, to express my gratitude!

Store

Neusin

Using app

20 days

Total reviews

7

Average rating

5.0

Developer Reply

Hello, Thank you so much for your review. Hope all things are well on your end. We are happy that the app helps. :) Thank you as well for your help. Please do not hesitate to contact us if there is anything we could help with. Have a nice day. Best regards Giraffly Team

5 / 5 Share

June 29, 2022

Very convenient application, after installation, you can use it soon, very recommended application !

Store

Egr Kit

Using app

About 4 hours

Total reviews

3

Average rating

5.0

Developer Reply

Hello, Thank you so much for your review. Hope all things are well on your end. We are happy that the app helps. :) Thank you as well for your help. Please do not hesitate to contact us if there is anything we could help with. Have a nice day. Best regards Giraffly Team

5 / 5 Share

June 27, 2022

非常省心的软件,客服人员很有热情的帮助我们解决问题,感谢 Very worry-free software, the customer service staff are very enthusiastic to help us solve the problem, thank you

Using app

30 days

Total reviews

3

Average rating

5.0

Developer Reply

Hello, Thank you so much for your review. Hope all things are well on your end. We are happy that the app helps. :) Thank you as well for your help. Please do not hesitate to contact us if there is anything we could help with. Have a nice day. Best regards Giraffly Team

5 / 5 Share

June 16, 2022

Very good app and very helpful support! I do prefer this pricing over similar image optimization apps as well it seems more fair.

Using app

8 days

Total reviews

14

Average rating

5.0

Developer Reply

Hello, Thank you so much for your review. Hope all things are well on your end. We are happy that the app helps. :) Thank you as well for your help. Please do not hesitate to contact us if there is anything we could help with. Have a nice day. Best regards Giraffly Team

5 / 5 Share

June 15, 2022

Very easy to deal with, I will definitely be continuing to use the service. Thank you so much, I appreciate it

Store

ZAYZA

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello, Thank you so much for your review. Hope all things are well on your end. We are happy that the app helps. :) Thank you as well for your help. Please do not hesitate to contact us if there is anything we could help with. Have a nice day. Best regards Giraffly Team

5 / 5 Share

June 9, 2022

Very helpful! I needed more optimization quantity and was given extra. Thank you for the great customer service.

Using app

About 2 years

Total reviews

5

Average rating

4.8

Developer Reply

Hello, Thank you so much for your review. Hope all things are well on your end. We are happy that the app helps. :) Thank you as well for your help. Please do not hesitate to contact us if there is anything we could help with. Have a nice day. Best regards Giraffly Team

5 / 5 Share

June 6, 2022

They are very nice and helpful. It's easy to optimize photos and compress them with just one click. Now I have smaller images without having to do everything manually.

Using app

4 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello, Thank you so much for your review. Hope all things are well on your end. We are happy that the app helps. :) Thank you as well for your help. Please do not hesitate to contact us if there is anything we could help with. Have a nice day. Best regards Giraffly Team

5 / 5 Share

June 5, 2022

Helpful app and great staff input. Using this to improve my SEO and used a few apps from Giraffly and they are easy to use and have vastly improved my SEO already. Great app, keep up the good work.

Using app

11 months

Total reviews

2

Average rating

5.0

Developer Reply

Hello, Thank you so much for your review. Hope all things are well on your end. We are happy that the app helps. :) Thank you as well for your help. Please do not hesitate to contact us if there is anything we could help with. Have a nice day. Best regards Giraffly Team

5 / 5 Share

June 4, 2022

I like the app they always help me. Rienna was great. She answered all my questions, Thanks I recommend the app'

Using app

About 2 months

Total reviews

4

Average rating

4.0

Developer Reply

Hello, Thank you so much for your review. Hope all things are well on your end. We are happy that the app helps. :) Thank you as well for your help. Please do not hesitate to contact us if there is anything we could help with. Have a nice day. Best regards Giraffly Team

5 / 5 Share

June 3, 2022

The support is great. I still need to test the app a bit to say if it is good but I strongly expect it to be. Thanks

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello, Thank you so much for your review. Hope all things are well on your end. We are happy that the app helps. :) Thank you as well for your help. Please do not hesitate to contact us if there is anything we could help with. Have a nice day. Best regards Giraffly Team

5 / 5 Share

June 3, 2022

Excelente información y atención del personal voy a probar la aplicación espero sea de mucha ayuda para mi ecommerce.

Using app

40 minutes

Total reviews

4

Average rating

5.0

Developer Reply

Hello, Thank you so much for your review. Hope all things are well on your end. We are happy that the app helps. :) Thank you as well for your help. Please do not hesitate to contact us if there is anything we could help with. Have a nice day. Best regards Giraffly Team

5 / 5 Share

June 2, 2022

The support was really awesome, at a lap of time one of the support teams resolved my worries. Thanks for the prompt answer.

Using app

5 months

Total reviews

4

Average rating

5.0

Developer Reply

Hello, Thank you so much for your review. Hope all things are well on your end. We are happy that the app helps. :) Thank you as well for your help. Please do not hesitate to contact us if there is anything we could help with. Have a nice day. Best regards Giraffly Team

5 / 5 Share

June 1, 2022

The support is wonderful and is active 24/24. After a mistake I have they immediatly repair the problem

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello, Thank you so much for your review. Hope all things are well on your end. We are happy that the app helps. :) Thank you as well for your help. Please do not hesitate to contact us if there is anything we could help with. Have a nice day. Best regards Giraffly Team

1 / 5 Share

June 1, 2022

Installed the app to help me with reducing image size to speed up the loading times and to provide the right ALT text and image file name for SEO purposes. Even though pretty much 85% of all images already had the right image file name and alt text manually filled in. When using the app it calculated how many images needed optimizing which was 1898 images. So I bought the pack for 2200 images which was €10. It "optimized" 2200 images and then I ran out of credits again beceause it turns out there's more than 2200 images. So far, not a big deal. BUT then I got a email from Google telling me that almost all my products are offline in my Google merchant store, which was beceause new images had been uploaded. Turns out that it uploaded a mass amount of duplicate images onto our store, and not even removing the old ones causing our store to be filled with duplicate images. Not only that but the file names all have random numbers in them aswell. So all the image files we manually gave good file names are now all broken aswell beceause they have there random numbers in them! Notified them last week, as of now it's not been fixed either... WORST EXPERIENCE EVER! Can't belive I even had to pay for that! There's THOUSANDS of images that need to be fixed now! Meanwhile our products aren't on Google anymore causing us to lose money everyday aswell!

Using app

About 1 month

Total reviews

3

Average rating

3.7

Developer Reply

Dear Brain, We are truly sorry for the inconvenience we caused. Also, I totally understand why you are disappointed, but we are trying to work this out, we make sure we will have this fixed as soon as possible. Thank you for your understanding! Sincere apologies, Giraffly team

5 / 5 Share

May 26, 2022

Lightning fast CSR response time by Gill, thank you! thank you! thank you! So far so good, still accessing the performance gainz...will report back

Using app

6 months

Total reviews

6

Average rating

3.7

Developer Reply

Hello, Thank you so much for your review. Hope all things are well on your end. We are happy that the app helps. :) Thank you as well for your help. Please do not hesitate to contact us if there is anything we could help with. Have a nice day. Best regards Giraffly Team

5 / 5 Share

May 26, 2022

I really enjoy this app. Has worked wonders for my page loading speed. I love that images stay optimized even if I change themes. Great resource! Amazing customer service! Gill was so pleasant and made the process painless

Using app

About 1 year

Total reviews

5

Average rating

4.8

Developer Reply

Hello, Thank you so much for your review. Hope all things are well on your end. We are happy that the app helps. :) Thank you as well for your help. Please do not hesitate to contact us if there is anything we could help with. Have a nice day. Best regards Giraffly Team

5 / 5 Share

May 25, 2022

Amazing app and great service helped me lots with the optimization of my website highly recommended

Using app

9 months

Total reviews

4

Average rating

5.0

Developer Reply

Hello, Thank you so much for your review. Hope all things are well on your end. We are happy that the app helps. :) Thank you as well for your help. Please do not hesitate to contact us if there is anything we could help with. Have a nice day. Best regards Giraffly Team

5 / 5 Share

May 24, 2022

I used this app before for the SEO, and now using it for the Image Optimizer. Gill did nice job of providing additional FREE credits to be able to fully utilize the app.

Using app

5 months

Total reviews

4

Average rating

5.0

Developer Reply

Hello, Thank you so much for your review. Hope all things are well on your end. We are happy that the app helps. :) Thank you as well for your help. Please do not hesitate to contact us if there is anything we could help with. Have a nice day. Best regards Giraffly Team

5 / 5 Share

May 24, 2022

I'll give this app a million reviews Gill is great! gives me trust to use this app! Here the best!

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello, Thank you so much for your review. Hope all things are well on your end. We are happy that the app helps. :) Thank you as well for your help. Please do not hesitate to contact us if there is anything we could help with. Have a nice day. Best regards Giraffly Team