Majestic Blends Coffee review for Booster: Page Speed Optimizer
June 13, 2023
This app broke an automatic discount we created for a free bonus item. This killed countless orders. Our promo was for Father's Day, and customers got a free product once they spent $100 in our store. Sadly, this app, caused the cart not to mark the product free, forcing several customers to complain and bounce. As a speed plugin for an eCommerce platform, they didn't properly exclude the cart items from the cache, obviously, which is a rookie move. Sorry guys, I wish I could give you a better review, but you cost me sales.
Hi there, Pat here from Booster Apps Tier 2 Support. I just saw your review and wanted to reach out to apologize for the trouble you had with our app. 😔 For clarification - the app automatically speeds up your store's load times by adding one simple script tag to your theme called booster-page-speed-optimizer.js. Page Speed Optimizer is made and designed to help boost the speed of your site in terms of clicks by pre-loading links. You can also check our FAQs for more information about the app. Though our app is free, it is by no means at all an app that we neglect, and we take issues such as the one you're experiencing very seriously and would love to get to the bottom of what caused the issue that broke your automatic discounts. Would it be okay for us to collaborate with you to resolve the issue? I'll be happy to send over a collaborator's request and look further at what went wrong. Happy to offer you any help you need here so we can turn your experience with the app around for you. So sorry again for the hassle here. Please let me know if you have any questions. Cheers, Pat
Make your pages feel like they load (almost) instantly