Sicilus Srl review for PageSpeed & Image Optimizer

1 / 5

Sept. 11, 2024

I have attempted to contact support repeatedly via both chat and email for several days, with no response. This level of disregard for customers is unacceptable, especially for an app that handles crucial aspects of an online store. While the app may have potential, the complete lack of support makes it unreliable for professional use. I would advise developers to drastically improve their customer service if they want to be taken seriously in the Shopify market. Unless you are willing to troubleshoot every issue yourself, I suggest looking for alternatives with more responsive customer support.

Using app

10 months

Total reviews

3

Average rating

2.3

Developer Reply

Thanks for your review. We have responded to each of your request but it looks like you're not getting our replies. Can you please double check ?

PageSpeed & Image Optimizer for Shopify
PageSpeed & Image Optimizer
3.9 star
76 reviews

Pagespeed & Image Optimization for Shopify | 1-Click Install

Developer
Shopify App Store