PAL ‑ Gift Wrap, Gift Note for Shopify

PAL ‑ Gift Wrap, Gift Note

Boost AOV with Gift wrapping, gift pack & gift messages

Rating

4.7

feedback

28

Reviews

chart

#597

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    4%
  • Less than a day
    7%
  • Less than a month
    43%
  • Less than a year
    39%
  • More than a year
    0%

Reviews Summary

The reviews for this Shopify App are overwhelmingly positive, with users praising its functionality and the exceptional customer service provided by the support team. Customers appreciate the ease of use and customization options for gifting and notecard features. The app is commended for its ability to enhance the customer journey and improve the overall shopping experience. Users also highlight the quick response times and willingness of the support team to address any issues or customization requests promptly. However, there is a single negative review mentioning misalignment of product images caused by the app, leading to a cautionary note for installation.

Highlights

Positive customer service and support
Ease of use and customization for gifting features
Enhancement of customer journey and shopping experience
Prompt response and willingness to address issues
Cautionary note on potential image misalignment

Rating Breakdown

  • 5
    89% (25 ratings)
  • 4
    4% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    7% (2 ratings)

Reviews with Text

  • 82% (23)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Jan. 28, 2026

Great app and great support. It’s easy to use and works exactly as expected. The support team is very responsive and helpful in answering questions and resolving issues. Highly recommended.

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 28, 2026

Amazing support + an easy to use app.

Store

Plntd

Using app

--

Total reviews

11

Average rating

5.0

5 / 5 Share

Jan. 24, 2026

Super good app, and the most helpfull costumer service

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 23, 2026

Estimado Equipo de Soporte | PAL, Confirmo que la solución desplegada funciona perfectamente. He realizado las pruebas recomendadas (hard refresh y navegación en incógnito) con diferentes productos y variantes, y ahora el comportamiento es exactamente el esperado. La asociación de la caja de regalo con cada producto queda clara en todos los casos. Agradezco enormemente vuestra rapidez y profesionalidad en la resolución del problema. El soporte ha sido excelente. Me gustaría dejaros una valoración positiva. ¿Podríais indicarme dónde puedo hacerlo? Ya sea en la App Store de Shopify o en vuestra plataforma preferida. Muchas gracias de nuevo por vuestra ayuda. Un cordial saludo, Marina

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 17, 2026

Great add on app, does the job, good customer service

Using app

30 days

Total reviews

3

Average rating

5.0

All reviews

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