PAL ‑ Gift Wrap, Gift Note
Boost AOV with Gift wrapping, gift pack & gift messages
Rating
4.7
feedback
33
chart
#647
All reviews
Review RSS Feed
March 2, 2026
Super easy to use, a lot of options and customizations. Fast and nice support.
Jan. 28, 2026
Great app and great support. It’s easy to use and works exactly as expected. The support team is very responsive and helpful in answering questions and resolving issues. Highly recommended.
Jan. 23, 2026
Estimado Equipo de Soporte | PAL, Confirmo que la solución desplegada funciona perfectamente. He realizado las pruebas recomendadas (hard refresh y navegación en incógnito) con diferentes productos y variantes, y ahora el comportamiento es exactamente el esperado. La asociación de la caja de regalo con cada producto queda clara en todos los casos. Agradezco enormemente vuestra rapidez y profesionalidad en la resolución del problema. El soporte ha sido excelente. Me gustaría dejaros una valoración positiva. ¿Podríais indicarme dónde puedo hacerlo? Ya sea en la App Store de Shopify o en vuestra plataforma preferida. Muchas gracias de nuevo por vuestra ayuda. Un cordial saludo, Marina
Dec. 20, 2025
Easy to use and exactly what we needed for gifting and notecard options. PALs customer service is unparalleled--I emailed with a question and had an immediate response. They went above and beyond to help me and with some specific tweaks unique to our website. Great app, great communication, great service. Highly recommend.
Dec. 11, 2025
Nice app where you can add image of the gift wraps you are offering. Also good support team who sorted out issues seamlessly.
Nov. 21, 2025
Great app and very responsive support!
Thank you so much for the 5-star review! 😊 We’re really glad to hear that you’re enjoying the app and that you found our support responsive. Your feedback truly means a lot to us. If you ever need anything or have suggestions to make PAL even better, we’re always here to help! – The PAL Team
Nov. 21, 2025
The app is easy to set up and customize sufficiently. When I had a request about a minor display issue, I immediately received very friendly help. The gift wrap service is also very well received by our customers; it is definitely an absolute plus in the customer journey!
Thank you so much for the wonderful 5-star review! 😊 We’re delighted to hear that you found the app easy to set up and customize, and it’s great to know our team could assist you quickly with the display issue. It’s especially rewarding to hear that your customers are enjoying the gift wrap service—improving the customer journey is exactly what we aim for! If you ever have more ideas or need assistance in the future, we’re always here to help. – The PAL Team
Nov. 20, 2025
Excellent support, fast and resolutive
Thank you so much for the 5-star review! 😊 We’re really glad to hear that you found our support fast and helpful. Providing quick, effective assistance is something we care deeply about, so your feedback truly means a lot to us. If you ever need anything else or have ideas to improve PAL, we’re always here to help! – The PAL Team
Nov. 18, 2025
Please install with caution, as it caused my product images to become misaligned; it took me three days to troubleshoot this. If you notice any image misalignment, please try turning off this application.
Thank you for sharing your feedback, and we’re really sorry to hear about the trouble you experienced with image alignment. There was a brief compatibility issue affecting some stores in early October, and we released a fix for it on October 5. It looks like your installation may have overlapped with that short window, and we sincerely apologize for the inconvenience it caused. Since then, the issue has been fully resolved, and PAL now works smoothly across all product images and layouts. We appreciate you taking the time to try the app, and if you ever consider giving PAL another try, we’d be more than happy to assist with setup. — The PAL Team