Rating

4.0

feedback

12

Reviews

chart

#4,950

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    33%
  • Less than a day
    25%
  • Less than a month
    17%
  • Less than a year
    17%
  • More than a year
    8%

Reviews Summary

The reviews for this Shopify App are mixed, with both positive and negative feedback from users. Positive aspects highlighted include good customer service, effective syncing of tracking numbers to PayPal, and helpful support. Users appreciate the app's functionality in unlocking funds on PayPal and its user-friendly dashboard. On the other hand, negative reviews mention issues with synchronization, limited order integration, slow updates, and dissatisfaction with PayPal access restrictions. Some users felt misled about the app's capabilities and expressed frustration with the verification process. Despite the mixed reviews, the majority of users found the app useful for their ecommerce needs and praised its performance.

Highlights

Positive customer service and support
Effective syncing of tracking numbers to PayPal
User-friendly dashboard and functionality
Issues with synchronization and limited order integration
Misleading information and dissatisfaction with PayPal access restrictions

Rating Breakdown

  • 5
    67% (8 ratings)
  • 4
    8% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    25% (3 ratings)

Reviews with Text

  • 92% (11)
Review RSS Feed Review RSS Feed

All reviews

4 / 5 Share

Aug. 25, 2025

Using app

2 days

Total reviews

1

Average rating

4.0

Developer Reply

Thank you for rating our app Your feedback is immensely valuable to us, please don't hesitate to contact us via our chat support anytime We hope your business experiences ongoing success! Best regards, The Paltrack Team

5 / 5 Share

April 1, 2025

Good customer service, I switched to this app, and so far so good! thanks. God bless you :D

Using app

32 minutes

Total reviews

4

Average rating

5.0

Developer Reply

You are very welcome , thanks for choosing Paltrack and we are very happy we could help

1 / 5 Share

Dec. 6, 2024

it does not synchronize, and it does not take all orders, only those that are paypal checkout.

Using app

About 19 hours

Total reviews

3

Average rating

3.7

5 / 5 Share

Nov. 6, 2024

Works great and they have great service

Using app

Over 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Thanks for choosing Paltrack and we are very happy we could help

1 / 5 Share

Sept. 4, 2024

一般般,更新很慢。

Using app

3 months

Total reviews

4

Average rating

3.8

Developer Reply

Thank you for your review. We're surprised to hear about your issue, as we consistently work to ensure timely improvements to our app. Our records don't show any support requests from you regarding this issue. We encourage all users to reach out directly through our 24/7 chat support for prompt assistance with any concerns. Our app is regularly updated to enhance performance and add new features. We're committed to providing an excellent experience for all our users and would appreciate the opportunity to address any specific issues you've encountered.

All reviews

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