Rating

3.8

feedback

21

Reviews

chart

#4,912

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    29%
  • Less than a day
    24%
  • Less than a month
    24%
  • Less than a year
    14%
  • More than a year
    5%

Reviews Summary

The reviews for this Shopify App are mostly positive, with users praising the app for its effectiveness in syncing tracking numbers to PayPal and providing excellent customer service. Users appreciate the ease of use, quick setup, and the ability to resolve issues promptly through live chat support. The app is also commended for helping users unlock funds on PayPal and for being better than other competitors in the market. However, there are a few negative reviews mentioning issues with synchronization and limited order processing for PayPal checkout. Some users also expressed disappointment with the slow updates and lack of full functionality.

Highlights

Effective syncing of tracking numbers to PayPal and unlocking funds
Excellent customer service and quick support
Ease of use and quick setup
Superior to competitors
Issues with synchronization and limited order processing

Rating Breakdown

  • 5
    81% (17 ratings)
  • 4
    5% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    14% (3 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

April 1, 2025

Good customer service, I switched to this app, and so far so good! thanks. God bless you :D

Using app

--

Total reviews

4

Average rating

5.0

Developer Reply

You are very welcome , thanks for choosing Paltrack and we are very happy we could help

1 / 5 Share

Dec. 6, 2024

it does not synchronize, and it does not take all orders, only those that are paypal checkout.

Using app

About 19 hours

Total reviews

4

Average rating

4.0

4 / 5 Share

Nov. 14, 2024

Using app

7 minutes

Total reviews

2

Average rating

4.5

5 / 5 Share

Nov. 6, 2024

Works great and they have great service

Using app

Over 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Thanks for choosing Paltrack and we are very happy we could help

1 / 5 Share

Sept. 4, 2024

一般般,更新很慢。

Using app

3 months

Total reviews

3

Average rating

3.3

Developer Reply

Thank you for your review. We're surprised to hear about your issue, as we consistently work to ensure timely improvements to our app. Our records don't show any support requests from you regarding this issue. We encourage all users to reach out directly through our 24/7 chat support for prompt assistance with any concerns. Our app is regularly updated to enhance performance and add new features. We're committed to providing an excellent experience for all our users and would appreciate the opportunity to address any specific issues you've encountered.

All reviews

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