Rating

3.8

feedback

20

Reviews

chart

#4,909

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    5%
  • Less than a day
    15%
  • Less than a month
    15%
  • Less than a year
    50%
  • More than a year
    10%

Reviews Summary

The reviews for the Paltrack app are mixed, with both positive and negative feedback. Positive aspects highlighted by users include the app's effectiveness in syncing tracking numbers to PayPal, its user-friendly interface, and the excellent customer service provided. Users appreciate the quick responses from the support team and the technical competence of the staff. On the other hand, negative reviews mention issues with synchronization, limited order selection (only PayPal checkout orders), slow updates, and concerns about the app's functionality and support. Some users felt misled about the app's capabilities and expressed frustration with the verification process with PayPal.

Highlights

Effective tracking number syncing to PayPal and user-friendly interface
Excellent customer service and quick support responses
Issues with synchronization and limited order selection
Misleading information about app capabilities and verification process with PayPal
Mixed feedback on app functionality and support

Rating Breakdown

  • 5
    80% (16 ratings)
  • 4
    5% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    15% (3 ratings)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

Dec. 6, 2024

it does not synchronize, and it does not take all orders, only those that are paypal checkout.

Using app

--

Total reviews

4

Average rating

4.0

4 / 5 Share

Nov. 14, 2024

Using app

3 days

Total reviews

2

Average rating

4.5

5 / 5 Share

Nov. 6, 2024

Works great and they have great service

Using app

Over 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Thanks for choosing Paltrack and we are very happy we could help

1 / 5 Share

Sept. 4, 2024

一般般,更新很慢。

Using app

3 months

Total reviews

3

Average rating

3.3

Developer Reply

Thank you for your review. We're surprised to hear about your issue, as we consistently work to ensure timely improvements to our app. Our records don't show any support requests from you regarding this issue. We encourage all users to reach out directly through our 24/7 chat support for prompt assistance with any concerns. Our app is regularly updated to enhance performance and add new features. We're committed to providing an excellent experience for all our users and would appreciate the opportunity to address any specific issues you've encountered.

5 / 5 Share

July 29, 2024

To all people who want a carefree life with PayPal, turn to this app. Not only is the app super easy to understand, the support is absolutely world class. I use so many apps in Shopify and have tested just about everything. This is by far the best support I've ever experienced. I recommend the Paltrack app without reservation!

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

You are very welcome , thanks for choosing Paltrack and we are very happy we could help

All reviews

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