Rating

4.0

feedback

12

Reviews

chart

#6,339

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    33%
  • Less than a day
    25%
  • Less than a month
    17%
  • Less than a year
    17%
  • More than a year
    8%

Reviews Summary

The reviews for this Shopify App are mixed, with both positive and negative feedback. On the positive side, users appreciate the good customer service provided by the app developers. The app is praised for its functionality in syncing tracking numbers to PayPal quickly and efficiently. Users also highlight the helpful and friendly support team, as well as the clean and user-friendly dashboard interface. Additionally, some users mention that the app helped them unlock funds on PayPal, which was a significant benefit. On the negative side, some users reported issues with synchronization, especially with orders that are not processed through PayPal checkout. There were also complaints about slow updates and concerns about the app's effectiveness in providing access to PayPal account balances. One user felt misled and disappointed by the app's performance, leading to a decision to uninstall it from their stores. Despite these drawbacks, the majority of users found the app to be a valuable tool for managing transactions and tracking numbers effectively.

Highlights

Positive customer service and support
Efficient syncing of tracking numbers to PayPal
Issues with synchronization and access to PayPal balances
User-friendly dashboard interface
Mixed feedback on app's effectiveness

Rating Breakdown

  • 5
    67% (8 ratings)
  • 4
    8% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    25% (3 ratings)

Reviews with Text

  • 92% (11)
Review RSS Feed Review RSS Feed

All reviews

4 / 5 Share

Aug. 25, 2025

Using app

2 days

Total reviews

1

Average rating

4.0

Developer Reply

Thank you for rating our app Your feedback is immensely valuable to us, please don't hesitate to contact us via our chat support anytime We hope your business experiences ongoing success! Best regards, The Paltrack Team

5 / 5 Share

April 1, 2025

Good customer service, I switched to this app, and so far so good! thanks. God bless you :D

Using app

32 minutes

Total reviews

4

Average rating

5.0

Developer Reply

You are very welcome , thanks for choosing Paltrack and we are very happy we could help

1 / 5 Share

Dec. 6, 2024

it does not synchronize, and it does not take all orders, only those that are paypal checkout.

Using app

About 19 hours

Total reviews

3

Average rating

3.7

5 / 5 Share

Nov. 6, 2024

Works great and they have great service

Using app

Over 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Thanks for choosing Paltrack and we are very happy we could help

1 / 5 Share

Sept. 4, 2024

一般般,更新很慢。

Using app

3 months

Total reviews

4

Average rating

3.8

Developer Reply

Thank you for your review. We're surprised to hear about your issue, as we consistently work to ensure timely improvements to our app. Our records don't show any support requests from you regarding this issue. We encourage all users to reach out directly through our 24/7 chat support for prompt assistance with any concerns. Our app is regularly updated to enhance performance and add new features. We're committed to providing an excellent experience for all our users and would appreciate the opportunity to address any specific issues you've encountered.

All reviews

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