Panda PreOrder‑Split Payments for Shopify

Panda PreOrder‑Split Payments

Manage PreOrders and Partial Payments with flexible strategies

Rating

3.5

feedback

24

Reviews

chart

#8,084

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    8%
  • Less than a day
    17%
  • Less than a month
    38%
  • Less than a year
    29%
  • More than a year
    8%

Reviews Summary

The reviews for the Panda Pre-Order app on Shopify are mixed, with both positive and negative feedback from users. Positive aspects include the app being easy to use, having great customer support, and being helpful for accepting pre-orders and managing out-of-stock products. Users appreciate the quick response from the support team and the ability to customize the app to suit their needs. However, there are also negative reviews mentioning issues with the app not functioning properly, causing slow website loading, and in one case, a significant financial error that led to customer charges. Some users found the app did not meet their specific requirements despite the support team's efforts.

Highlights

Mixed feedback with positive and negative aspects highlighted
Ease of use and customization
Responsive customer support
Issues with app functionality and performance
Financial error causing customer charges

Rating Breakdown

  • 5
    79% (19 ratings)
  • 4
    0% (0 ratings)
  • 3
    4% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    17% (4 ratings)

Reviews with Text

  • 100% (24)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

April 5, 2025

No accountability or ownership - DO NOT TRUST I use their deposit/preorder app on Shopify and when I had an issue with orders they ended up charging my customers a whopping $38,000 USD Months in advance !! I had to refund every cent to my customers but I was left with $965.50 in Shopify credit card fees and the app refuses to reimburse me anything even though it was clearly their fault.

Using app

Over 2 years

Total reviews

1

Average rating

1.0

1 / 5 Share

Nov. 29, 2023

The worst app ever. Never works - making the website load slowly. But support is fast

Using app

Over 1 year

Total reviews

3

Average rating

3.7

5 / 5 Share

Nov. 21, 2023

Amazing app - shiv give great support and help too

Using app

4 months

Total reviews

29

Average rating

4.4

3 / 5 Share

Nov. 1, 2023

Update: after more than a week of trying to make this app work for me the way I wanted it to, it wasn't to be. The support team was very responsive and willing, but after a couple of successes and a few more failures I had to draw the line as it was taking too much time to sort out issues with the app, and causing frustration for me and my customers. Has potential, but didn't work for my site I'm afraid. A couple of hiccups just after set up, but the Panda PreOrders team was straight onto it and sorted things out for me very quickly. I've tried a couple of other backorder apps with not much success. I did find one that I used for a while that was awesome but it became unavailable. Panda Preorders is almost as good and has a couple of additional features that I appreciate, so I am happy so far. And the price once you go past the free threshold seems very reasonable indeed, even for my very small business. I plan to update this review once a few backorders have come in.

Using app

About 1 month

Total reviews

4

Average rating

4.3

5 / 5 Share

Sept. 14, 2023

I'm grateful that panda-preorder exists because it allows me to announce products. We have written a children's book, but we can't produce it yet because we can't afford the costs yet. This way you can present and publish the book. In addition, by ordering in advance you can see how much interest there is and therefore be more confident in taking on the risk of pre-financing. The app is easy to understand and use. –––––––––––––––––––––––––––––––––––––––––––––––––––––––– Ich bin dankbar, dass es panda-preorder gibt, weil ich damit Produkte ankündigen kann. Wir haben ein Kinderbuch geschrieben, aber können es noch nicht produzieren, weil wir die Kosten dafür noch nicht stemmen können. So kann man das Buch aber schon präsentieren und veröffentlichen. Außerdem kann man durch das Vorabbestellen sehen, wieviel Interesse besteht und sich somit eher trauen das Risiko der Vorfinanzierung zu tragen. Die App ist einfach zu verstehen und anzuwenden.

Using app

28 days

Total reviews

5

Average rating

5.0

All reviews

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