All reviews

Rating Breakdown

  • 5
    79% (19 ratings)
  • 4
    0% (0 ratings)
  • 3
    4% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    17% (4 ratings)

Reviews with Text

  • 100% (24)
Review RSS Feed Review RSS Feed

1 / 5 Share

April 5, 2025

No accountability or ownership - DO NOT TRUST I use their deposit/preorder app on Shopify and when I had an issue with orders they ended up charging my customers a whopping $38,000 USD Months in advance !! I had to refund every cent to my customers but I was left with $965.50 in Shopify credit card fees and the app refuses to reimburse me anything even though it was clearly their fault.

Using app

Over 2 years

Total reviews

1

Average rating

1.0

1 / 5 Share

Nov. 29, 2023

The worst app ever. Never works - making the website load slowly. But support is fast

Using app

Over 1 year

Total reviews

3

Average rating

3.7

5 / 5 Share

Nov. 21, 2023

Amazing app - shiv give great support and help too

Using app

4 months

Total reviews

29

Average rating

4.4

3 / 5 Share

Nov. 1, 2023

Update: after more than a week of trying to make this app work for me the way I wanted it to, it wasn't to be. The support team was very responsive and willing, but after a couple of successes and a few more failures I had to draw the line as it was taking too much time to sort out issues with the app, and causing frustration for me and my customers. Has potential, but didn't work for my site I'm afraid. A couple of hiccups just after set up, but the Panda PreOrders team was straight onto it and sorted things out for me very quickly. I've tried a couple of other backorder apps with not much success. I did find one that I used for a while that was awesome but it became unavailable. Panda Preorders is almost as good and has a couple of additional features that I appreciate, so I am happy so far. And the price once you go past the free threshold seems very reasonable indeed, even for my very small business. I plan to update this review once a few backorders have come in.

Using app

About 1 month

Total reviews

4

Average rating

4.3

5 / 5 Share

Sept. 14, 2023

I'm grateful that panda-preorder exists because it allows me to announce products. We have written a children's book, but we can't produce it yet because we can't afford the costs yet. This way you can present and publish the book. In addition, by ordering in advance you can see how much interest there is and therefore be more confident in taking on the risk of pre-financing. The app is easy to understand and use. –––––––––––––––––––––––––––––––––––––––––––––––––––––––– Ich bin dankbar, dass es panda-preorder gibt, weil ich damit Produkte ankündigen kann. Wir haben ein Kinderbuch geschrieben, aber können es noch nicht produzieren, weil wir die Kosten dafür noch nicht stemmen können. So kann man das Buch aber schon präsentieren und veröffentlichen. Außerdem kann man durch das Vorabbestellen sehen, wieviel Interesse besteht und sich somit eher trauen das Risiko der Vorfinanzierung zu tragen. Die App ist einfach zu verstehen und anzuwenden.

Using app

28 days

Total reviews

5

Average rating

5.0

5 / 5 Share

May 6, 2023

I've been searching for the perfect Shopify pre-order app for a while... and finally I think I may well have found one! Works right out of the box with an easy interface. Looks great on the front end too, and Shiv was able to make a tweak in the code to satisfy my OCD tendencies. All in all, highly recommended!

Using app

1 day

Total reviews

14

Average rating

5.0

5 / 5 Share

April 17, 2023

This app was really helpful to implement our website and the costumer care is super fast and available! We had some problems at first with the coming soon mode but it was resolved immidiatly. Really recomment.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 31, 2023

Got alot of help from Shiv, basically within a few hours, would recommend! Works fine for split payments and alot of pre-order functions

Using app

About 7 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

March 21, 2023

Nice app, very useful since we do a lot of pre-orders for our launches. Very reactive when we need. Thanks!

Using app

9 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 22, 2023

Shiv was amazing - helped us with the installation and resolving some technical issues plus customising some of the features for the partial payment function. Super efficient and super friendly!

Using app

8 days

Total reviews

9

Average rating

5.0

5 / 5 Share

Sept. 20, 2022

This is a fantastic free app that does exactly what I need it to do. Shiv was able to provide super fast support almost instantly when I needed it. Highly recommend!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 9, 2022

Great service by Shiv, understood perfectly my needs, and was able to answer it shortly with efficacy.

Store

PLÜMME

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 31, 2022

Not only is Panda Pre-Order far easier to use and customize than other pre-order apps out there, but their customer service is super responsive. Oh, and it's completely F-R-E-E. Thank you!

Using app

About 16 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 8, 2022

I was looking for an app that blends in with the theme design. Got a top class support when needed some adjustments. Very good app!

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

July 18, 2022

Certainly the best pre-order app. I tested other pre-order apps, and Panda Pre-order was hassle-free and easy to configure and customize. It has the same functionalities as competitors and handles better customization when working on languages other than English. It has some minor things to be corrected. For example, the product picture badge doesn't appear on the product pages themselves, and I had to contact support to get the app working out. Support was quick and very effective to solve my issue, so no complaints there.

Using app

10 days

Total reviews

1

Average rating

5.0

1 / 5 Share

July 13, 2022

It doesn't mark the item as a pre-order on the customer's receipt or in your orders tab, so it's pretty useless. By the time the developer contacted me, over 10 hours passed and I had already installed an app that worked properly.

Using app

18 minutes

Total reviews

37

Average rating

1.9

Developer Reply

Thanks for your review: As you mentioned, It doesn't mark the item as a preorder in the receipt. The receipt feature is not available in the Panda Preorder app, and order confirmation emails are sent via Shopify, not by app. Also Preorders are marked with the app's defined tag on the order tab. Regarding the contact, there seems to be some miss-communication over here as we have received your support request in midnight. With all due respect, We do have other request in queue as well and we provide responses within 6 to 12 hours of maximum gap and we also responded on time in this case as well. However, if you believe the app can be work for you, you can re-install it and we will setup it. Best Regards.

5 / 5 Share

July 8, 2022

Great app for accepting pre-orders for out-of-stock products. Very easy to use. Support has been responsive and helpful with implementing custom designs. Hoping the app helps us increase our sales. Highly recommended!

Using app

5 days

Total reviews

3

Average rating

5.0

5 / 5 Share

June 20, 2022

Great app for pre-orders and for out of stock products. Before I had 2 apps one for pre-orders and one for out of stock notify feature. I love how this app has both in one. All the features are great and easy to use. The support team helped me right away and I really appreciate that.

Using app

1 day

Total reviews

7

Average rating

4.6

5 / 5 Share

June 20, 2022

This app is wonderful, it makes it really easy to set up pre-order items and also coming soon items, the interface is quite easy to deal with and has a modern look. The development team and the support are there to help you right away along the way if you have any obstacles or challenges. I highly recommend pre-order Panda app for your store!

Using app

About 1 month

Total reviews

11

Average rating

5.0

Developer Reply

Thank you so much for the great review! Happy to work together to make your business grow. Best Regards.

5 / 5 Share

June 17, 2022

The app does exactly as described and is simple to navigate. Amazing and responsive customer service also!

Using app

About 8 hours

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for the fantastic review! We're glad you like the app and will work hard to improve it. Best Regards