Pango Delivery & Return for Shopify

Pango Delivery & Return

Manage and automate shipping, returns, tracking and more!
Developer
Pango
View on App Store
Pango Delivery & Return
Rating
5.0
Feedback
5
Reviews
Chart
#4,661
Shopify
Reviews over time
New reviews per month across the app's lifetime.
App ranking
Overall position in the Shopify App Store.
Reviews summary

Pango is highly praised by users for its exceptional customer service and support. Customers appreciate the team's responsiveness, willingness to listen to feedback, and quick implementation of improvements. The app is described as a game changer for small brands looking for a returns and exchanges solution that works seamlessly. Users feel like they are working with a partner who genuinely cares about their success. The team behind Pango is recognized for their understanding of modern e-commerce and their commitment to providing value through new features and continuous support.

Time spent using app
How long merchants keep the app installed.
Less than an hour 0%
Less than a day 0%
Less than a month 0%
Less than a year 80%
More than a year 0%
All reviews
5 / 5 Share
April 30, 2026

We've been using Pango since the very beginning and it has been a game changer for our store. Before Pango, we struggled to find a returns and exchanges solution that actually worked for us, other platforms just didn't cut it. Pango helped us automate our returns and exchanges in a way that finally made sense for our business. The team is incredibly helpful, always open to new requests and genuinely accommodating. It feels less like using a tool and more like working with a partner who actually cares about getting it right. If you're a small brand looking for a returns solution that works and a team that listens, this is it.

Store Using app Total reviews Average rating
SunDaze Surf 9 4.4
5 / 5 Share
March 30, 2026

Fantastic app with a ton of value, and amazing team that goes above and beyond to solve anything and everything.

Store Using app Total reviews Average rating
Switch Nails 5 months 1 5.0
5 / 5 Share
March 30, 2026

Excellent app with a fantastic team behind it. Their support is fast and responsive, and they consistently roll out new features.

Store Using app Total reviews Average rating
Racing shop 7 months 12 5.0
5 / 5 Share
March 27, 2026

Great app and especially a great team! They understand the ins and outs of modern e-commerce and will be a powerhouse to reckon with for years to come.

Store Using app Total reviews Average rating
Understatement 10 months 17 4.8
5 / 5 Share
Jan. 14, 2026

We’ve been working with Pango for quite a while now, and the experience has been truly outstanding. Lukasz, in particular, deserves a special mention. What I value the most is his attitude: always willing to help, always ready to do what we ask, and to do it fast and right. Every time we’ve had a problem, a doubt, or a special case, we’ve received support immediately. No excuses, no delays — just solutions. What makes this collaboration even better is that it hasn’t been one-way. We’ve also been able to give Pango a lot of real feedback from daily use, suggesting improvements and reporting edge cases, and they’ve actually listened and implemented changes. It really feels like a partnership, not just a client–provider relationship. Thanks to Pango, to Lukasz and Steve, our returns and exchanges process works much better, more smoothly, and with far less stress for both our team and our customers. If you’re looking for a tool with real human support behind it — fast, effective, and genuinely committed — Pango is an easy recommendation.

Store Using app Total reviews Average rating
Kukinos 6 months 4 5.0

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