Parcel Intelligence
eparcel parcel send and my post business order fulfilment
Rating
4.6
feedback
10
chart
#15,888
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
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Less than a day
0%
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Less than a month
60%
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Less than a year
80%
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More than a year
10%
Reviews Summary
The reviews for this Shopify App are overwhelmingly positive, with users praising its time-saving capabilities and seamless integration with eParcel and Shopify. Many users mentioned that the app has significantly reduced manual data entry, eliminated errors, and saved them countless hours in processing and dispatching orders. The customer service provided by the developer, Min, was highlighted as exceptional, with quick responses to queries and assistance even on weekends. Users also appreciated the ease of use and the continuous support for any tweaks or adjustments needed for their specific requirements. However, there was one negative review that criticized the app for not working as expected, overcharging customers for postage, and lacking adequate support. The negative experience described in the review highlighted issues with CSV file imports, delays in responses from the developer, and a lack of refund policy.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
April 10, 2017
I've been using this app for around 6-7 weeks and let me tell you it is an absolute LIFESAVER. Not having to 'copy & paste' every single order detail into eparcel has saved countless hours, so I have time to run my business. This app transfers all customers info directly into eparcel consignments & sends back the manifested tracking numbers to Shopify. Any silly question during setup Min was happy to help. Customer service is exceptional. Thank god for Parcel Intelligence!
Jan. 16, 2017
Highly recommended! The app works perfectly well and the support is outstanding. Needed some tweaks made and everything was done as requested and quickly. Very happy with all aspects of this app and service.
June 23, 2016
Awesome App, Great service from the guys to get it all up and running. I emailed them and they responded promptly to my questions. If you are running eParcel, then this makes it all so easy.
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