Parcel Intelligence for Shopify

Parcel Intelligence

eparcel parcel send and my post business order fulfilment

Developer
View on App Store

Rating

4.7

feedback

15

Reviews

chart

#15,741

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    0%
  • Less than a year
    27%
  • More than a year
    73%

Reviews Summary

The reviews for this Shopify App are overwhelmingly positive, with users praising its time-saving capabilities and seamless integration with eParcel and Shopify. Many users mentioned that the app has significantly reduced manual data entry, eliminated errors, and saved them countless hours in processing and dispatching orders. The customer service provided by the developer, Min, was highlighted as exceptional, with quick responses to queries and assistance even on weekends. Users also appreciated the ease of use and the continuous support for any tweaks or adjustments needed for their specific requirements. However, there was one negative review that criticized the app for not working as expected, overcharging customers for postage, and lacking adequate support. The negative experience described in the review highlighted issues with CSV file imports, delays in responses from the developer, and a lack of refund policy.

Highlights

Time-saving capabilities and efficiency
Exceptional customer service
Ease of use and integration with eParcel and Shopify
Manual data entry reduction and error elimination
Issues with CSV file imports and lack of support

Rating Breakdown

  • 5
    93% (14 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    7% (1 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

June 5, 2017

Great app. We recommend it for all our clients. www.eChic.com.au

Using app

7 months

Total reviews

6

Average rating

5.0

5 / 5 Share

April 10, 2017

I've been using this app for around 6-7 weeks and let me tell you it is an absolute LIFESAVER. Not having to 'copy & paste' every single order detail into eparcel has saved countless hours, so I have time to run my business. This app transfers all customers info directly into eparcel consignments & sends back the manifested tracking numbers to Shopify. Any silly question during setup Min was happy to help. Customer service is exceptional. Thank god for Parcel Intelligence!

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 1, 2017

Fantastic app, working perfectly. www.pop-noggins.com.au

Using app

Over 4 years

Total reviews

7

Average rating

5.0

5 / 5 Share

Jan. 16, 2017

Highly recommended! The app works perfectly well and the support is outstanding. Needed some tweaks made and everything was done as requested and quickly. Very happy with all aspects of this app and service.

Using app

Almost 4 years

Total reviews

2

Average rating

5.0

5 / 5 Share

June 23, 2016

Awesome App, Great service from the guys to get it all up and running. I emailed them and they responded promptly to my questions. If you are running eParcel, then this makes it all so easy.

Using app

Over 3 years

Total reviews

2

Average rating

5.0

All reviews

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