Universal Billiards review for Parcelify: Shipping Rates

June 21, 2023

I am rating the Parcelify app 5/5 stars because we have been using it across 3 stores for many years now with no issues. The new version required some getting used to, but we are already seeing the benefits of the new format. It's a solid app, give it a try to see if it meets your needs and continue using without fear that it will 'disappear' in a year or two like others. I am rating the support team (namely Alex M.) 5/5 stars because of: Responsiveness (multiple email exchanges within an hour of submitting ticket) Professionalism (friendly tone, well written messages, clear and concise, never minimizing my problem or passing the buck to Shopify support) Familiarity (problem identified within two email exchanges, temporary fix put into place immediately) Solutions (instructions on long term fix delivered within two hours of ticket submission)