Parcelous Order Tracking
Turn order tracking into revenue with a branded tracking page
Rating
4.9
feedback
17
chart
#275
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
18%
-
Less than a day
0%
-
Less than a month
24%
-
Less than a year
41%
-
More than a year
12%
Reviews Summary
The reviews for this Shopify app overwhelmingly praise the exceptional customer service provided by the team. Customers highlight the quick responses, willingness to listen to feedback, and proactive approach to implementing requested features and improvements. The app is commended for being easy to use and effective in tracking orders, with many users expressing satisfaction with the support received. However, there is a minor issue mentioned regarding compatibility with Shopify's Multilanguage feature, which led to a 404 error for multilingual stores. Overall, the positive themes in the reviews include excellent customer support, user-friendly interface, and continuous app enhancements based on user feedback.
Highlights
Review RSS Feed
All reviews
Feb. 6, 2026
Absolutely immense customer service. Never seen this level before. I requested a specific feature. All other customer service reps brushed me off from the other similar apps.
Thank you so much for the kind words - it truly means a lot to us. We genuinely believe the best improvements come from listening to our customers, and feature requests like yours help shape the product in the right direction. I'm really glad we could help and deliver something useful for you. Always here if you need anything else!
Jan. 29, 2026
Great service, just sarted using their service looks good and promissing
Thanks for your feedback! We're always open to any suggestions for improvement!
Jan. 25, 2026
I’ve been using this app for quite some time, and the customer service is honestly amazing. They’re always open to feedback, listen carefully to your needs, and actually try to improve the app based on what users say. One of the main reasons I've stuck with them is their support and willingness to grow. At this pace, this app will easily become the best shipping tracking app on Shopify.
Thank you so much for your review! We're trying our best to provide timely customer support, and we're investing heavily in product development so our service can cover all the merchants' needs. Happy to support your growth!
Dec. 18, 2025
Excellent app & support. The team replies super fast and is open to ideas for upgrades. Highly recommended!
Thank you so much for the kind words! We're really glad to hear both the app and our support have been helpful. We love working closely with merchants and turning real feedback into improvements - thanks for being part of that. Appreciate the recommendation!
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