Parcelous Order Tracking
Turn order tracking into revenue with a branded tracking page
Rating
5.0
feedback
16
chart
#278
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
19%
-
Less than a day
0%
-
Less than a month
19%
-
Less than a year
44%
-
More than a year
12%
Reviews Summary
The reviews for the Parcelous app on Shopify are overwhelmingly positive, with users praising the excellent customer service and support provided by the team. Customers appreciate the fast responses, willingness to listen to feedback, and the team's proactive approach to implementing user suggestions for app improvements. The app is described as easy to use, efficient in tracking orders, and helpful in enhancing the overall customer experience. Users also highlight the team's assistance in setting up the app, implementing best practices, and resolving any issues promptly. However, there is a minor issue mentioned regarding compatibility with Shopify's Multilanguage feature, which resulted in a 404 error for multilingual Shopify stores.
Highlights
Review RSS Feed
All reviews
Feb. 6, 2026
Absolutely immense customer service. Never seen this level before. I requested a specific feature. All other customer service reps brushed me off from the other similar apps.
Jan. 29, 2026
Great service, just sarted using their service looks good and promissing
Thanks for your feedback! We're always open to any suggestions for improvement!
Jan. 25, 2026
I’ve been using this app for quite some time, and the customer service is honestly amazing. They’re always open to feedback, listen carefully to your needs, and actually try to improve the app based on what users say. One of the main reasons I've stuck with them is their support and willingness to grow. At this pace, this app will easily become the best shipping tracking app on Shopify.
Thank you so much for your review! We're trying our best to provide timely customer support, and we're investing heavily in product development so our service can cover all the merchants' needs. Happy to support your growth!
Dec. 18, 2025
Excellent app & support. The team replies super fast and is open to ideas for upgrades. Highly recommended!
Thank you so much for the kind words! We're really glad to hear both the app and our support have been helpful. We love working closely with merchants and turning real feedback into improvements - thanks for being part of that. Appreciate the recommendation!
Oct. 25, 2025
Muy buena aplicación para rastrear pedidos en Shopify. Fácil de usar, rápida y con soporte excelente. Me ayudaron a activar el plan gratuito con 100 envíos al mes. Recomiendo Parcelous a todos los que tienen una tienda online.
¡Muchas gracias por tu excelente reseña! 🌟 Nos complace saber que Parcelous ha sido útil para tu tienda y que nuestro equipo de soporte te brindó una buena experiencia. Seguiremos mejorando cada día para ofrecerte las mejores herramientas de seguimiento y atención. 🚀 Parcelous team!
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more