Parcelous Order Tracking
The Shopify App has received overwhelmingly positive reviews from users, with many praising the exceptional customer service provided by the app's team. Users highlighted the quick response times, willingness to listen to feedback, and proactive approach to improving the app based on user suggestions. The customer support was described as professional, knowledgeable, and going above and beyond to ensure user satisfaction. Additionally, users appreciated the ease of use of the app, its functionality in tracking orders, and the helpful features like setting up email flows and upsells on the tracking page. However, there were a few minor issues mentioned, such as occasional lagging and compatibility issues with Shopify's Multilanguage feature.
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Absolutely immense customer service. Never seen this level before. I requested a specific feature. All other customer service reps brushed me off from the other similar apps.
Thank you so much for the kind words - it truly means a lot to us. We genuinely believe the best improvements come from listening to our customers, and feature requests like yours help shape the product in the right direction. I'm really glad we could help and deliver something useful for you. Always here if you need anything else!
Great service, just sarted using their service looks good and promissing
Thanks for your feedback! We're always open to any suggestions for improvement!
I’ve been using this app for quite some time, and the customer service is honestly amazing. They’re always open to feedback, listen carefully to your needs, and actually try to improve the app based on what users say. One of the main reasons I've stuck with them is their support and willingness to grow. At this pace, this app will easily become the best shipping tracking app on Shopify.
Thank you so much for your review! We're trying our best to provide timely customer support, and we're investing heavily in product development so our service can cover all the merchants' needs. Happy to support your growth!
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