Parcelous Order Tracking
Turn order tracking into revenue with a branded tracking page
Rating
4.9
feedback
19
chart
#530
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
16%
-
Less than a day
0%
-
Less than a month
37%
-
Less than a year
37%
-
More than a year
11%
Reviews Summary
The reviews for the Parcelous app on Shopify are overwhelmingly positive, with customers praising the exceptional customer service and support provided by the team. Many users highlighted the quick response times, willingness to listen to feedback, and proactive approach to improving the app based on user needs. Customers appreciated the ease of use, effectiveness in tracking orders, and the team's assistance in setting up and optimizing the app for their specific needs. However, there was a minor issue mentioned regarding compatibility with Shopify's Multilanguage feature, which caused a 404 error for multilingual Shopify stores with subdirectories.
Highlights
Review RSS Feed
All reviews
Feb. 6, 2026
Absolutely immense customer service. Never seen this level before. I requested a specific feature. All other customer service reps brushed me off from the other similar apps.
Thank you so much for the kind words - it truly means a lot to us. We genuinely believe the best improvements come from listening to our customers, and feature requests like yours help shape the product in the right direction. I'm really glad we could help and deliver something useful for you. Always here if you need anything else!
Jan. 29, 2026
Great service, just sarted using their service looks good and promissing
Thanks for your feedback! We're always open to any suggestions for improvement!
Jan. 25, 2026
I’ve been using this app for quite some time, and the customer service is honestly amazing. They’re always open to feedback, listen carefully to your needs, and actually try to improve the app based on what users say. One of the main reasons I've stuck with them is their support and willingness to grow. At this pace, this app will easily become the best shipping tracking app on Shopify.
Thank you so much for your review! We're trying our best to provide timely customer support, and we're investing heavily in product development so our service can cover all the merchants' needs. Happy to support your growth!
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