Pargo Smart Logistics
Pargo Click & Collect
Rating
4.1
feedback
9
chart
#2,205
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
-
Less than a day
0%
-
Less than a month
11%
-
Less than a year
33%
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More than a year
44%
Reviews Summary
Pargo, a Shopify App, has received mixed reviews from users. Positive aspects highlighted include the convenience of pickup locations for customers, top-notch support from individuals like Devin and Justin, and the effectiveness of the service in providing alternative shipping options. Users appreciate the app's ability to solve logistics costs and the great team behind it. However, negative feedback revolves around limitations in selecting pickup locations on a map before checkout, delays in support responses for delivery issues, and challenges with developer support. Some users have faced frustrations with installation and display issues on mobile devices, as well as poor communication and support from the Pargo team.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
April 2, 2024
We've been utilizing Pargo for a while, and our customers have been thrilled with the convenience offered by the pickup locations. The support is top-notch, with a particular commendation for Devin. Our sole critique centers on the app's limitation in allowing consumers to select their pickup locations on a map prior to checkout; currently, Pargo only provides a list of recommended locations. Unfortunately, we've found these suggestions to be quite imprecise, with the map feature becoming available only after payment has been processed. Aside from this, the service functions splendidly!
Sept. 22, 2023
I have only had good experiences with Pargo. I used them while selling on another platform and when that platform changed their shipping options I've acquired Pargo Click & Collect plugin for my own website. I can not say one bad thing and whenever I have issues, they are sorted out immediately or within reasonable time. I am able to contact them via email and have never had any negative experiences. Will continue to use Pargo as long as I possibly can.
Aug. 1, 2023
We've offered Pargo pickup points as an alternative to standard courier deliveries for quite a while now - it's a great solution for customers who live in hard to reach places or don't know if/when they will be home, so you still get the sale while they choose the shipping option most convenient for them. Highly recommended.
Oct. 4, 2022
The Pargo app has been incredibly, the technology team is amazing, Justin in particular goes the extra mile and service and turnaround time from the tech and client experience team has been wonderful will definitely recommend pargo.
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