Pargo Smart Logistics
The reviews for the Pargo app on Shopify are mostly positive, with users praising its ease of installation and use, as well as the convenience it offers in showing closest pickup points to customers. The integration with Pargo accounts for shipments is seamless, and the after-sales support from the developers is highly appreciated. However, there are some concerns raised about communication issues between the collection team and warehouses, leading to delays in parcel pickups. Some users also mentioned limitations in allowing customers to select pickup locations on a map before checkout, which can be inconvenient. Overall, the app is recommended for its functionality and customer convenience, with a need for improvements in communication and user interface features.
Review RSS feed
Works great and no issues so far
Easy to install and use. I love that the closest pickup points are automatically shown to the customer and the shipment pulls through to my Pargo account without any hassles. We would however appreciate better communications between the collection team and our warehouse as we were left waiting for a parcel to be collected for a few days, which is not the service we would like to provide for our customers. I suggested that they make provision for a parcel to be dropped off at the closest locker in the event that the courier fails to make a timeous collection.
We've been utilizing Pargo for a while, and our customers have been thrilled with the convenience offered by the pickup locations. The support is top-notch, with a particular commendation for Devin. Our sole critique centers on the app's limitation in allowing consumers to select their pickup locations on a map prior to checkout; currently, Pargo only provides a list of recommended locations. Unfortunately, we've found these suggestions to be quite imprecise, with the map feature becoming available only after payment has been processed. Aside from this, the service functions splendidly!
I have only had good experiences with Pargo. I used them while selling on another platform and when that platform changed their shipping options I've acquired Pargo Click & Collect plugin for my own website. I can not say one bad thing and whenever I have issues, they are sorted out immediately or within reasonable time. I am able to contact them via email and have never had any negative experiences. Will continue to use Pargo as long as I possibly can.
We've offered Pargo pickup points as an alternative to standard courier deliveries for quite a while now - it's a great solution for customers who live in hard to reach places or don't know if/when they will be home, so you still get the sale while they choose the shipping option most convenient for them. Highly recommended.
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more.