The Good Boutique Marketplace
Reach a new audience and boost your sales
Rating
3.2
feedback
10
chart
#11,447
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
0%
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Less than a day
20%
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Less than a month
10%
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Less than a year
70%
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More than a year
0%
Reviews Summary
The reviews for this Shopify App, Partage Marketplace, are quite mixed. While some users have had positive experiences with increased sales, easy installation, and excellent support from Boris, others have faced significant issues such as orders not being reflected in the admin panel, lack of essential documents like invoices, and difficulties in canceling the trial leading to unexpected charges. The app seems to offer smooth integration, full control over product listings, and fast results, but there are concerns about compensating for shipping costs for orders from Partage. Overall, the app has received both high praise for its functionality and support, as well as strong criticism for technical issues and lack of responsiveness in customer service.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
May 9, 2023
Terrible. After signing up for their free trial, I was confronted with a myriad of issues that undermined its usefulness. Customers began to voice complaints about orders placed via their marketplace that they had not received. Strangely, these orders were not reflected in either my Shopify admin panel or their own administrative interface. (And of course, payments for orders were not sent either.) In an attempt to investigate this matter, I placed an order myself. To my dismay, I received no updates on its status. Worse still, the company failed to provide essential documents such as an invoice or order confirmation. As the problems persisted, I decided to cancel my trial to prevent any charges. However, every attempt to access the cancellation page was met with a "505 server error," effectively blocking my attempts to cancel. Multiple efforts to reach their support team were in vain, with no responses whatsoever. Regrettably, my free trial concluded and, despite my inability to cancel, I was billed for their service. Now, I face the prospect of another helpless charge next month. I've taken steps to file for a chargeback and hope for a favorable resolution. My recommendation based on this experience is to stay away from this app.
Hi there, We're sorry you did not have an enjoyable experience with us. We've investigated and found out that you had ONE customer with the issue. We've had a technical issue on this specific order due to missing shipping methods. We've sent a full refund to the customer and cancelled your subscription. Please note we did not receive any email or phone calls from you to let us know. Thanks, The Good Boutique team.
Oct. 15, 2022
We have got alot of sales through this platform and it works really well Boris is on the ball. We have signed up to the Monthly growth as they push our products.
Aug. 3, 2022
Waste of time, it did not approve my store. Spent time entering info and asked for minimum orders of 200.
Hi there, As stated in our policy and our terms and conditions, we are a marketplace solely focusing on established brands with sustainability at their core & with high customer service. After analysing your store, we found that you do not match our eligibility criteria, which is why we could not accept your application. Kind regards, Partage Marketplace Team
June 27, 2022
Great app - easy to install and use. Excellent support from Boris as well. Looking forward to working with Partage Marketplace.
Thanks for your review! We're happy to have you onboard with us.
June 20, 2022
Can't say enough good things about the team working at Partage. They've gone above and beyond to help me integrate thousands of my products to their remarkable marketplace. And besides that, they're just wonderful people.
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