partnrUP: Shoppable Video UGC for Shopify

partnrUP: Shoppable Video UGC

Build custom video sliders for your website homepage and PDPs

Rating

5.0

feedback

40

Reviews

chart

#2,995

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    2%
  • Less than a day
    0%
  • Less than a month
    40%
  • Less than a year
    57%
  • More than a year
    0%

Reviews Summary

The Novel Shopify App has received overwhelmingly positive reviews from ecommerce merchants who have installed it on their online stores. Users praise the app for its ease of use, intuitive interface, and the ability to showcase UGC videos in a visually appealing and on-brand manner. The support team behind the app is highly commended for their responsiveness, collaboration, and willingness to assist with customizations. Merchants have reported significant improvements in revenue per visitor, engagement rates, and conversion rates after implementing Novel. The app is lauded for its impact on customer experience, seamless integration with social media, and the valuable analytics it provides for optimizing content.

Highlights

Ease of use, intuitive interface, showcasing UGC videos, responsive support team, revenue improvement
Collaborative support, customization assistance, engagement and conversion rate improvement, impact on customer experience, social media integration, valuable analytics

Rating Breakdown

  • 5
    100% (40 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)

Reviews with Text

  • 100% (40)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

May 13, 2026

This app has been incredible! Even at the free tier, the value added is immeasurable. My site appears so high end now. It takes a little bit of maneuvering to get use to the functionality but overall it's fairly user intuitive. The interface isn't overly structured whereby you get lost in the sauce.

Using app

4 days

Total reviews

2

Average rating

5.0

5 / 5 Share

April 25, 2026

Everyday is Black Friday

Using app

8 minutes

Total reviews

4

Average rating

5.0

5 / 5 Share

July 23, 2025

We were able to install and launch the Novel Video Section & Carousel in just a few clicks—no developer needed. The interface is clean and intuitive, making it easy to showcase UGC video in a way that feels elevated and on-brand. What really stood out was the support team: fast, thoughtful, and genuinely collaborative. They worked closely with us to match the app’s styling to our exact brand guidelines, even writing custom CSS where needed. A great addition to any tech stack.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 21, 2025

The experience with Novel has been world class. The product is incredibly easy to use, the documentation and wiki of information is impressive for a young company, and the support is world class. We have seen a significant improvement on revenue per visitor for the pages we have A/B tested with Novel embedded stories and carousels. The founder and team are super attentive and helpful, and would highly recommend brands try this out.

Using app

3 months

Total reviews

6

Average rating

5.0

5 / 5 Share

April 30, 2025

We've loved using Novel for SideDish! Our products are super versatile and the shoppable videos are great to be able to explain to customers how to use the products and why we're different. We also love to showcase recipe videos which the app has been great for. Highly recommend for any product!

Using app

11 months

Total reviews

4

Average rating

5.0

All reviews

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