MagicPass Wholesale
Password-protect individual pages for wholesale or VIP content
Rating
3.2
feedback
68
chart
#11,237
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
6%
-
Less than a day
10%
-
Less than a month
22%
-
Less than a year
49%
-
More than a year
12%
Reviews Summary
The reviews for this Shopify App are quite mixed, with both positive and negative feedback from users. On the positive side, many users appreciate the ease of use and effectiveness of the app in controlling access to certain content, such as wholesale pages. The customer service provided by the app team is also praised by some users for being helpful and responsive. However, there are several recurring negative themes in the reviews. Many users have complained about misleading information regarding free trials, with some experiencing shorter trial periods than advertised. There are also issues with uninstalling the app, as some users have struggled to remove it completely from their stores. Additionally, there are concerns about the app interfering with other services like Google, Facebook, and Pinterest, leading to loss of sales and time for some users.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
May 20, 2024
Says $5/month but when I tried to download it only offers $99/month. Quite a difference in fees. That coupled with complaints about a 1 day trial, I'm not going to risk it.
April 17, 2024
This product page states there's a 30-day free trial. I installed the app and it says there's only a 1-day free trial. Very misleading...
Hi thanks for writing! I took a look, and you installed MagicPass in 2023 so there were no trial days left. When this happens we still offer a 1-day free trial, just in case you need to use our uninstall tools. Hope that makes sense, please feel free to reach out if there's anything I can help with!
March 13, 2023
I am personally not a fan. This app is supposed to lock my wholesale tab on my website, however it can be viewed by anyone and does not help me whatsoever.
Hi, thank you for taking the time to leave a review. Let’s get this fixed! Can you send me a quick email with your domain so we can send an access request and figure out what’s going on? Thanks much! My email is [email protected] - talk soon
Oct. 14, 2022
Unable to uninstall the app. I contacted the app one month ago but still have not received a response. The app also billed me, even though the app remains 'disabled' in my store (I still have no way to uninstall it on my own!).
Hi, thanks for taking the time to leave a review, and I apologize for the understandable frustration! I am glad we were able to resolve the issue over email, by sharing how to uninstall the app, please don't hesitate to reach out if you have any questions going forward! All the best.
March 15, 2022
This app is so easy peasy for controlling who can see certain content. Love it. I've been using it for over a year and never had an issue.
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