MagicPass Wholesale
The reviews for the Magic Pass app are mixed, with both positive and negative feedback from users. Positive aspects include the app working well for password protecting pages, excellent customer service from the developer, and ease of use. On the other hand, negative aspects highlighted in the reviews include issues with uninstalling the app, misleading information about free trials, lack of response from support, and problems with the app interfering with other functionalities on the website.
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This app did not password protect the page. I tried multiple times, with no success. I sent an email to support and never heard back.
I am so sorry about this Kaleen, and want to apologize for not getting back to you sooner. If you'd be willing to give MagicPass another shot I'd be happy to quickly look into this issue and provide future credits for free use of the app. I forwarded my personal contact info via email, please feel free to reach out directly!
I installed and it locked my whole website not the page I'd added for wholesale, so I lost a whole days worth of sales and it also stopped the shop app from working - still not up and running even after uninstalling. Theres no contact information for the app, the website link is broken, there's no way to contact anyone. worst app, shouldn't even be allowed to be on the shopify platform.
Hi I am so sorry for this experience! I think you missed my reply in the customer support chat widget. I really want to get this figured out since it's not a bug I've heard of from other merchants. So I sent a follow up email to your shop's contact address. Let's get this figured out!
This app works REALLY well. Recently our web team inadvertently caused a problem with the app. (The error had nothing to do with the app... it was merely the result of user error on our part). Developer responded quickly and effectively and our self-inflicted issue was all cleared up. In addition to the developer's quick assistance, I really appreciate his communication and politeness. If you need to password protect a page or pages on your store, this app, and the developer behind it, can work wonders for you. The app is totally solid and has never caused us any problems.
This product page states there's a 30-day free trial. I installed the app and it says there's only a 1-day free trial. Very misleading...
Hi thanks for writing! I took a look, and you installed MagicPass in 2023 so there were no trial days left. When this happens we still offer a 1-day free trial, just in case you need to use our uninstall tools. Hope that makes sense, please feel free to reach out if there's anything I can help with!
I am personally not a fan. This app is supposed to lock my wholesale tab on my website, however it can be viewed by anyone and does not help me whatsoever.
Hi, thank you for taking the time to leave a review. Let’s get this fixed! Can you send me a quick email with your domain so we can send an access request and figure out what’s going on? Thanks much! My email is [email protected] - talk soon
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