Pathlight Post Purchase Survey for Shopify

Pathlight Post Purchase Survey

Discover what drives sales with post purchase surveys and NPS

Rating

4.8

feedback

10

Reviews

chart

#1,693

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    10%
  • Less than a day
    10%
  • Less than a month
    30%
  • Less than a year
    40%
  • More than a year
    0%

Reviews Summary

Pathlight is highly praised by users for its ease of use, effectiveness in understanding customers, and valuable insights provided through surveys. Users appreciate the ability to tie survey responses to order revenue, making analytics and reporting easier. The support from the developer is highlighted as exceptional, with quick responses and helpful guidance. Some users mention that the app has helped increase revenue and improve customer understanding. However, there are a few comments about minor setup issues that were quickly resolved with support.

Highlights

Ease of use and setup
Valuable insights and understanding customers
Exceptional support from the developer
Revenue boost and improved customer understanding
Minor setup issues quickly resolved with support

Rating Breakdown

  • 5
    80% (8 ratings)
  • 4
    20% (2 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)

Reviews with Text

  • 90% (9)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

March 19, 2026

I’m very impressed with Pathlight. I specifically needed a post-purchase survey app that could tie survey responses to order revenue, and this was one of the biggest reasons I chose it. The setup process was surprisingly easy, and I was able to get everything working quickly. Being able to tag each order with the survey response is also huge, because it makes analytics and reporting so much easier on the backend. On top of all that, I’m honestly shocked that the app is free right now. Excellent app.

Using app

--

Total reviews

4

Average rating

4.8

4 / 5 Share

Feb. 20, 2026

very good app, easy to configure. just waite the feedback comes from customer now

Using app

About 2 hours

Total reviews

3

Average rating

4.0

Developer Reply

Thank you for the honest feedback! I'm glad you find the app easy to configure!

4 / 5 Share

Feb. 12, 2026

Simple and easy to use! I had someone helping me right from the start!

Using app

20 minutes

Total reviews

2

Average rating

4.5

Developer Reply

Thank you for the review. We're glad to help anytime!

5 / 5 Share

Feb. 11, 2026

So far, my experience with Pathlight has been great. With any app, beyond functionality, support is absolutely key. The support to get our first survey up and running and troubleshoot has been fantastic! I highly recommend Pathlight.

Using app

20 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for the kind words! I am happy to hear you enjoy Pathlight and it was a pleasure assisting :)

5 / 5 Share

Feb. 9, 2026

Pathlight has honestly boosted my revenue way more than I expected. Being able to add a quiz at the end of the page helps me understand exactly what my customers want, so I can guide them to the right product instead of guessing. The insights alone are incredibly valuable. On top of that, the support is amazing — super friendly, fast, and genuinely helpful. You can tell they really care about their users. Highly recommend this app to anyone who wants to increase conversions and understand their customers better.

Store

Nervana

Using app

8 days

Total reviews

2

Average rating

5.0

Developer Reply

Thanks so much for the kind words. We’re really happy to hear Pathlight is helping you better understand your customers and boost revenue. Wishing you lots of success with your store, and we’re always here if you need anything!

All reviews

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