Pathlight Post Purchase Survey for Shopify

Pathlight Post Purchase Survey

Discover what drives sales with post purchase surveys and NPS

Rating

4.9

feedback

8

Reviews

chart

#2,255

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    25%
  • Less than a year
    50%
  • More than a year
    0%

Reviews Summary

Pathlight is highly recommended by users for its ease of use, effective surveys, and excellent customer support. Users appreciate the intuitive setup process for question flows and the valuable feedback received from customers. The developer is praised for being quick to implement new ideas, provide support, and create helpful video explanations. Overall, users are impressed with the app's possibilities and the level of support provided.

Highlights

Ease of use and intuitive setup process
Effective surveys and valuable feedback from customers
Excellent customer support and quick responses
App's possibilities and options for customization
Helpful video explanations and support resources

Rating Breakdown

  • 5
    88% (7 ratings)
  • 4
    12% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)

Reviews with Text

  • 88% (7)
Review RSS Feed Review RSS Feed

All reviews

4 / 5 Share

Feb. 12, 2026

Simple and easy to use! I had someone helping me right from the start!

Using app

--

Total reviews

2

Average rating

4.5

5 / 5 Share

Feb. 11, 2026

So far, my experience with Pathlight has been great. With any app, beyond functionality, support is absolutely key. The support to get our first survey up and running and troubleshoot has been fantastic! I highly recommend Pathlight.

Using app

--

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the kind words! I am happy to hear you enjoy Pathlight and it was a pleasure assisting :)

5 / 5 Share

Feb. 9, 2026

Pathlight has honestly boosted my revenue way more than I expected. Being able to add a quiz at the end of the page helps me understand exactly what my customers want, so I can guide them to the right product instead of guessing. The insights alone are incredibly valuable. On top of that, the support is amazing — super friendly, fast, and genuinely helpful. You can tell they really care about their users. Highly recommend this app to anyone who wants to increase conversions and understand their customers better.

Store

Nervana

Using app

8 days

Total reviews

2

Average rating

5.0

Developer Reply

Thanks so much for the kind words. We’re really happy to hear Pathlight is helping you better understand your customers and boost revenue. Wishing you lots of success with your store, and we’re always here if you need anything!

5 / 5 Share

Jan. 26, 2026

Pathlight makes it easy to understand your customers with clean, effective surveys, and the developer is quick and helpful. Highly recommended!

Using app

About 2 months

Total reviews

3

Average rating

3.7

Developer Reply

Thanks so much for the kind words! We’re really glad Pathlight is the right fit for your store!

5 / 5 Share

Jan. 16, 2026

I have used a few other post purchase survey apps and this is the easiest to use by far. Setting up the question flow is intuitive and you can use one of the many example surveys to set up your own. The feedback I have received from my customers has been very useful and provides a feedback loop that didn't exist prior to my installing Pathlight. Support is great and provides video explanations to many of the common issues. Another highly recommended app from App Jar.

Using app

About 1 month

Total reviews

5

Average rating

5.0

Developer Reply

Thank you so much for the thoughtful review - we really appreciate your kind words! Your feedback has been very valuable to improve the app and iron bugs. I'm glad that the UI has been easy to use, and we will do our best to make the UX/UI even better over time. Thank you for mentioning the video explanations and support - we're happy to help anytime!

All reviews

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