Pathlight Post Purchase Survey for Shopify

Pathlight Post Purchase Survey

Discover what drives sales with post purchase surveys and NPS

Rating

4.5

feedback

13

Reviews

chart

#16,908

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    8%
  • Less than a day
    15%
  • Less than a month
    31%
  • Less than a year
    38%
  • More than a year
    0%

Reviews Summary

Pathlight is a highly praised app by ecommerce merchants, with many positive reviews highlighting its ease of use, comprehensive features, and excellent customer support. Users appreciate the ability to set up post-purchase surveys easily and tie survey responses to order revenue, making analytics and reporting more efficient. The app's functionality, including adding quizzes to understand customer preferences and boosting revenue, has been a significant benefit for businesses. Additionally, the developer's responsiveness and willingness to provide support through videos and quick responses have been commended. However, there are some mentions of minor issues in setup that were quickly resolved with the help of support.

Highlights

Ease of use and comprehensive features
Excellent customer support
Efficient analytics and reporting
Beneficial functionality for understanding customer preferences and boosting revenue
Responsive developer and support

Rating Breakdown

  • 5
    77% (10 ratings)
  • 4
    15% (2 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    8% (1 ratings)

Reviews with Text

  • 85% (11)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

April 30, 2026

Great app, and the support was very fast and helpful. I really appreciate it !

Using app

--

Total reviews

5

Average rating

4.6

Developer Reply

You're very welcome! I'm glad we were able to assist you!

1 / 5 Share

April 22, 2026

Using app

About 1 month

Total reviews

5

Average rating

4.2

Developer Reply

Hi, I've just sent you an email and collaborator request so we can solve the error you were encountering! Thank you!

5 / 5 Share

April 1, 2026

Great free solution, offers every feature you need and is super easy to setup!

Store

cercade

Using app

1 day

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for the review. I'm glad you found it easy to setup your first post-purchase survey!

5 / 5 Share

March 19, 2026

I’m very impressed with Pathlight. I specifically needed a post-purchase survey app that could tie survey responses to order revenue, and this was one of the biggest reasons I chose it. The setup process was surprisingly easy, and I was able to get everything working quickly. Being able to tag each order with the survey response is also huge, because it makes analytics and reporting so much easier on the backend. On top of all that, I’m honestly shocked that the app is free right now. Excellent app.

Using app

About 1 hour

Total reviews

4

Average rating

4.8

Developer Reply

I really appreciate your kind words! I'm glad we had the solution you were looking for tagging.

4 / 5 Share

Feb. 20, 2026

very good app, easy to configure. just waite the feedback comes from customer now

Using app

About 2 hours

Total reviews

3

Average rating

4.0

Developer Reply

Thank you for the honest feedback! I'm glad you find the app easy to configure!

All reviews

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