Pathlight Post Purchase Survey for Shopify

Pathlight Post Purchase Survey

Discover what drives sales with post purchase surveys and NPS

Rating

4.8

feedback

11

Reviews

chart

#18,692

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    9%
  • Less than a day
    18%
  • Less than a month
    27%
  • Less than a year
    36%
  • More than a year
    0%

Reviews Summary

Pathlight is highly praised by users for its ease of use, effectiveness in understanding customers, and valuable insights provided through surveys. Users appreciate the ability to tie survey responses to order revenue, making analytics and reporting easier. The support from the developer is highlighted as exceptional, with quick responses and helpful guidance. Some users mention that the app has helped increase revenue and improve customer understanding. However, there are a few comments about minor setup issues that were quickly resolved with support.

Highlights

Ease of use and setup
Valuable insights and understanding customers
Exceptional support from the developer
Revenue boost and improved customer understanding
Minor setup issues quickly resolved with support

Rating Breakdown

  • 5
    82% (9 ratings)
  • 4
    18% (2 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)

Reviews with Text

  • 91% (10)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

April 1, 2026

Great free solution, offers every feature you need and is super easy to setup!

Store

cercade

Using app

--

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the review. I'm glad you found it easy to setup your first post-purchase survey!

5 / 5 Share

March 19, 2026

I’m very impressed with Pathlight. I specifically needed a post-purchase survey app that could tie survey responses to order revenue, and this was one of the biggest reasons I chose it. The setup process was surprisingly easy, and I was able to get everything working quickly. Being able to tag each order with the survey response is also huge, because it makes analytics and reporting so much easier on the backend. On top of all that, I’m honestly shocked that the app is free right now. Excellent app.

Using app

About 1 hour

Total reviews

4

Average rating

4.8

Developer Reply

I really appreciate your kind words! I'm glad we had the solution you were looking for tagging.

4 / 5 Share

Feb. 20, 2026

very good app, easy to configure. just waite the feedback comes from customer now

Using app

About 2 hours

Total reviews

3

Average rating

4.0

Developer Reply

Thank you for the honest feedback! I'm glad you find the app easy to configure!

4 / 5 Share

Feb. 12, 2026

Simple and easy to use! I had someone helping me right from the start!

Using app

20 minutes

Total reviews

2

Average rating

4.5

Developer Reply

Thank you for the review. We're glad to help anytime!

5 / 5 Share

Feb. 11, 2026

So far, my experience with Pathlight has been great. With any app, beyond functionality, support is absolutely key. The support to get our first survey up and running and troubleshoot has been fantastic! I highly recommend Pathlight.

Using app

20 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for the kind words! I am happy to hear you enjoy Pathlight and it was a pleasure assisting :)

All reviews

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