Rating

4.4

feedback

50

Reviews

chart

#1,627

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    2%
  • Less than a day
    16%
  • Less than a month
    50%
  • Less than a year
    26%
  • More than a year
    4%

Reviews Summary

The reviews for this Shopify app are overwhelmingly positive, with users praising the excellent customer support provided by the team. Customers highlight the quick responses, efficient issue resolution, and willingness of the support team to go above and beyond to help with customization and configuration. The app itself is described as easy to use and effective in enabling pay-what-you-want functionality on online stores. However, there are a few negative reviews mentioning issues such as compatibility problems with other apps, site speed slowdowns, confusion during setup, and glitches affecting inventory management. Despite these drawbacks, the majority of users highly recommend the app for its functionality and the exceptional support received.

Highlights

Positive customer support and quick issue resolution
Ease of use and effectiveness in enabling pay-what-you-want functionality
Compatibility issues with other apps and site speed slowdowns
Confusion during setup and glitches affecting inventory management

Rating Breakdown

  • 5
    82% (41 ratings)
  • 4
    2% (1 ratings)
  • 3
    4% (2 ratings)
  • 2
    8% (4 ratings)
  • 1
    4% (2 ratings)

Reviews with Text

  • 100% (50)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

March 8, 2026

The plugin is great, but the real value is the support team. Fast, knowledgeable, and effective responses. Knowing there's a team always there when you need them makes all the difference for a store owner. Highly recommended.

Store

DeBuy

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 22, 2026

Some of the most responsive customer service I've ever experienced. They solved the issue that was solvable immediately and provided an explanation for the issue we had that was a Shopify limitation (not an app limitation). I highly recommend. NOTE: If you use an app for event booking such as CoAttend, you may run in to compatibility issues due to Shopify limitations. Use the free trial period to test it out. Their people were so responsive I had all the answers and help needed in 1 day.

Using app

8 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 29, 2025

Initially I couldn't get it configured correctly and it wasn't showing up on my site. The support team responded quickly and fixed the config issue and got the app working properly right away.

Store

Portal

Using app

4 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 8, 2025

Amazing support as Issue was resolved in minutes. The app works like magic, Very easy to configure and started working within minutes. Thanks for all the help.

Using app

About 4 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 3, 2025

asked for a personalisation and they didi it perfectly. Well done!

Using app

2 days

Total reviews

130

Average rating

4.9

All reviews

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