Split2Ship Partial Payment/COD
Take Deposit - Rest on Delivery | Partial Payment/COD
Rating
2.6
feedback
6
chart
#10,703
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
-
Less than a day
17%
-
Less than a month
83%
-
Less than a year
0%
-
More than a year
0%
Reviews Summary
The reviews for this Shopify App are mixed, with both positive and negative feedback. On the positive side, users appreciate the app's functionality and customer support. Many users have mentioned that the app has helped increase sales and streamline processes like order confirmation and COD returns. The team behind the app is praised for their communication and willingness to add new features based on user requests. However, there are also negative reviews highlighting issues with the app not working properly, specifically related to payment collection and support responsiveness. Some users have expressed frustration with the lack of timely support responses.
Highlights
Review RSS Feed
All reviews
Jan. 4, 2025
I request the developers to fix this immediately. It is not working properly. After loading for 70% to it stops working and don't collects payment
We apologize for the inconvenience you experienced with our app. After an initial review, it appears that the issue is related to a conflict between the theme and our app. To resolve this, we kindly request collaborator access to investigate the problem thoroughly. Sorry, fixing such issues over screen sharing is not possible. Technical conflicts requires a detailed analysis, which might take some time due to the complexity of the issue We are committed to addressing and resolving all customer concerns as quickly as possible, and we truly appreciate your patience and understanding as we work to fix this for you.
May 5, 2024
This App is best in shopify store I used long time ago, and also customer support is awesome.
March 30, 2024
I have been trying to connect with your support team for 24 hours but no one is replying. THIRD CLASS SUPPORT
Feb. 8, 2024
They been awesome with us and the communication has been even better, Saurabh and Daminee had us a lot of patience with every concern we had, and the sales had been up since we install the app, super recommend, they even help us translate everything in Spanish
Jan. 10, 2024
I have been looking for a partial payment app for a long time and finally found one that has it and works perfectly with any shipping provider.. making it work with any shipping provider is a relief. I have requested a few more features, which they promised me to make in a few weeks. Kudos to the team!!
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