Rating

4.6

feedback

145

Reviews

chart

#998

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    14%
  • Less than a day
    30%
  • Less than a month
    26%
  • Less than a year
    21%
  • More than a year
    7%

Reviews Summary

The reviews for this Shopify App are overwhelmingly positive, with users praising the excellent customer support provided by the team. Many reviewers highlighted the quick and helpful assistance they received, with specific mentions of team members like Dhruv, Aayushii Ray, Manoj Socha, Chirag Patel, Rakshit, and Sid. Users appreciated the app's functionality in managing payment rules and customization options for checkout pages. The support team was commended for being responsive, patient, and efficient in resolving issues and guiding users through the setup process. However, there were a few negative reviews mentioning confusion about pricing plans and limitations for certain features, which led to lower ratings in some cases.

Highlights

Positive customer support and assistance
Efficient app functionality for managing payment rules and customization
Responsive and helpful support team
Confusion about pricing plans and limitations
Mixed ratings due to feature limitations

Rating Breakdown

  • 5
    94% (137 ratings)
  • 4
    1% (1 ratings)
  • 3
    1% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    4% (6 ratings)

Reviews with Text

  • 94% (136)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

April 29, 2026

Very helpful customer support.

Store

Hip Pop

Using app

--

Total reviews

4

Average rating

5.0

5 / 5 Share

April 27, 2026

Great app and great customer service by Dhruv, help me a lot a got the app working and sorting the paymen methods just as we needed. THanks

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

April 22, 2026

very helpful support thank you!

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

April 16, 2026

Ohhh my best app ever, Aayushii Ray solved my issue soo well. veey supportive and solved my concerns. thankyou Payfy and Ray

Using app

About 2 hours

Total reviews

1

Average rating

5.0

1 / 5 Share

April 4, 2026

Pessimo!

Using app

5 minutes

Total reviews

13

Average rating

4.7

Developer Reply

We’re sorry to hear about your experience. Our team has already reached out to you on WhatsApp. Kindly check and revert back to us there, or you can email us directly at [email protected]. We’re here to help and will do our best to understand the issue and get it resolved for you as quickly as possible.

All reviews

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