PayTrackster ‑ Paypal Tracking for Shopify

PayTrackster ‑ Paypal Tracking

Paypal tracking sync

Rating

3.9

feedback

8

Reviews

chart

#699

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    25%
  • Less than a day
    0%
  • Less than a month
    50%
  • Less than a year
    12%
  • More than a year
    0%

Reviews Summary

The reviews for this Shopify app are mixed, with some users praising its ease of use and effectiveness in syncing tracking information to PayPal. Positive aspects highlighted include the app being easy to set up, preventing PayPal from holding money, and working seamlessly once installed. However, there are also negative reviews mentioning issues such as unclear pricing leading to unexpected charges, server errors causing the app to stop working, and lack of responsiveness from support when assistance is needed. Some users have expressed frustration with the app not functioning as expected and the challenges in getting timely help.

Highlights

Ease of use and effectiveness in syncing tracking information to PayPal
Issues with pricing transparency and unexpected charges
Server errors causing app malfunction
Lack of responsiveness from customer support
Mixed user experiences and frustrations with app functionality

Rating Breakdown

  • 5
    50% (4 ratings)
  • 4
    25% (2 ratings)
  • 3
    12% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    12% (1 ratings)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

May 2, 2024

looks like a free app, but after a couple of days you have to approve to be charged on usage. Its not clear on how much the charges are at all so i will uninstall.

Using app

--

Total reviews

3

Average rating

2.3

4 / 5 Share

April 22, 2024

Edit: I am seeing some tracking info syncing to PayPal now, but my orders remain on hold. I have amended the rating for now until I can determine what the reason is. So far, it does not work. I can see in the app that it is recognizing orders, it is showing the tracking information, but none of it is syncing to PayPal and I know have money on hold. I have reached out to get help and I'll be happy to update this review if it works, but at the moment it doesn't and there aren't many settings in the app that look like could cause the issue.

Using app

9 days

Total reviews

2

Average rating

3.0

5 / 5 Share

March 31, 2024

Installed this app today and seems to be easy to setup . I had 2 orders in my shopify account that had a tracking in the order page but not in Paypal . the 2 old order did not show in trackerster but I will wait to to see some new orders coming.. my store still new and I am doing many tests for the apps .. when installed I got the error message 500 with black screen . which I though it did not connect my paypal ..I tried to connect again but it seems it was already connected. I will give it some times to see how it going to work.. good luck if this app is good.

Using app

24 minutes

Total reviews

3

Average rating

3.7

4 / 5 Share

Jan. 31, 2024

Great app, especially for being free! But, suddenly stopped working a few days ago - 500 Server Error. Hoping they can get this resolved soon.

Using app

3 months

Total reviews

7

Average rating

4.7

5 / 5 Share

Nov. 29, 2023

As simple as you can possibly get but gets the job done. Keeps Paypal from holding back money. Would love to see an option to back-populate x-days, but doesn't take anything away from this awesome app.

Using app

4 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the awesome feedback! That feature is in the works and should be done soon :)

All reviews

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